American Express Assistance clientèle sur Facebook

Contacter le service client American Express via Facebook ou Messenger par GetHuman

American Express sur Facebook
Facebook Page d'entreprise
https://www.facebook.com/americanexpress?ref=ts
Attendez-vous à une réponse dans:38 heures
Meilleur moment pour écrire: environ 10:45am
Rang: # 5 de 8 façons de contacter
6,434 votes des clients
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American Express Aide à la clientèle sur Facebook - Infos et statistiques

Adresse de la page Facebook
https://www.facebook.com/americanexpress?ref=ts
Rappel disponible
NO
Les heures de la page Facebook
24 hours, 7 days
Temps idéal pour écrire
10:45am
Premier temps de réponse
38
Délai d'exécution moyen
49
Rang (parmi tous les moyens de contacter)
5
Lisibilité de la messagerie
89%
Qualité de l'aide
66%
Les votes des clients
6,434
Informations mises à jour en dernier
Sun Jul 14 2019 10:00:00 GMT+0000 (UTC)

American Express Service client via Facebook: la répartition

American Express's Facebook Business Page is one way to contact customer service and see if they are on Messenger at the same time. We don't always recommend this as the best way to reach them, and you can see our other suggestions right here. If there's a better, faster way to speak to a customer service rep about your issue, we got it. One reason that so few customers prefer to speak with businesses over Facebook is that the conversation is more private than, say, a conversation with American Express over Twitter. And generally, if a Facebook option is available and their customer service department actually operates it, they likely have a big enough customer support operation to also communiate over the phone, by email, or sometimes even by chat. And of course we at GetHuman build tools to make communicating any of these ways even easier and less time-consuming, so there's that too. So far we have not built any tools to accelerate or improve communication through Facebook, but we may soon. Particularly for companies that are on Facebook Messenger.

Contacter American Express en général

There are 8 ways to speak with American Express customer support. This is just one of them. And not likely to be the best one. In almost every case, you would want to call American Express if possible, or use the GetHuman Phone to call them so you don't have to wait on hold. The best way to talk to customer care, according to other American Express customers, is the 800-528-4800 option we show above. If you know of other ways to reach American Express that we haven't talked about here already, please let our research team know. Or if you think that American Express has a better Facebook page or Messenger handle, we want to know that too! And we of course would want to share that with other customers in our ongoing fight to make customer service easier and more transparent to all.
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