TracFone WirelessFAQ client

To reactivate your TracFone, visit the TracFone website and follow the instructions for reactivation. You may need to purchase a new service plan or add airtime if your phone has been inactive for an extended period. Ensure your phone is charged and turned on during the process.

If you no longer have access to the email associated with your account and have forgotten your password, we recommend using the account recovery options on the TracFone Wireless website. You may be able to verify your identity and reset your password through alternative methods provided there.

You can check your expiration date and time left by logging into your TracFone account online, using the TracFone app, or by dialing *777*1# from your TracFone device. The information will be displayed on your screen.

Yes, if you have a TracFone that you haven't used for 3 years, you can reactivate it by purchasing and adding airtime. However, unless your previous number was kept active separately, you will likely be assigned a new phone number when you reactivate the phone, as numbers are usually reclaimed after a period of inactivity.

No, unfortunately TracFone does not offer refunds for unused minutes. Their service plans and airtime cards are non-refundable. Once purchased and added to a device, the minutes are yours to use and cannot be returned. Therefore, it's crucial to choose a plan that suits your communication needs to avoid buying too many unused minutes.