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Apple.com Store Customer Service
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FAQ
Updated
May 3, 2024
Apple.com Store Customer FAQ
Top Answers & How-to Guides
What is Apple.com Store's Phone Number?
The question we are asked most often is about how to talk to Apple.com Store customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
Are there refurbished products available for purchase on Apple.com Store?
Yes, there are refurbished products available for purchase on Apple.com Store. Apple offers a range of refurbished products, including...
Ask any question you have about Apple.com Store customer service, get an answer now.
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Contact Apple.com Store customer service
Shipping
What are the shipping options for Apple.com Store?
Apple.com Store offers several shipping options to customers. The available choices include standard shipping, expedited shipping,...
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Order Tracking
Can I track my order from Apple.com Store?
Yes, you can easily track your order from the Apple.com Store. Once your order is placed and shipped, you will receive a confirmation...
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Payment Methods
What payment methods are accepted on Apple.com Store?
Apple.com Store accepts a variety of payment methods to make your shopping experience convenient and secure. You can make purchases...
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Trade In Program
What is the Apple Trade In program?
The Apple Trade In program is a service offered by Apple that allows customers to trade in their old devices, such as iPhones, iPads,...
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Personalization
Can I personalize my Apple product with engraving or a gift message?
Yes, you can personalize your Apple product with engraving or a gift message. Apple offers free engraving on select products, such...
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Financing Options
Are there any financing options available for Apple.com Store purchases?
Yes, Apple.com Store offers a range of financing options for customers to make purchases more affordable. One popular option is Apple...
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Education Pricing
What is the Apple Education Pricing and who is eligible?
Apple Education Pricing is a special discount offer available to students, educators, and faculty members from K-12 institutions, colleges,...
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AppleCare
Can I buy AppleCare for my Apple products from Apple.com Store?
Yes, you can purchase AppleCare for your Apple products directly from the Apple.com Store. AppleCare is a service and support plan...
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Return Policy
What is the return policy for Apple.com Store?
The return policy for Apple.com Store allows customers to return their purchased products within 14 days of receiving them. The products...
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Refurbished Products
Are there refurbished products available for purchase on Apple.com Store?
Yes, there are refurbished products available for purchase on Apple.com Store. Apple offers a range of refurbished products, including...
Read more
Help me with my Apple.com Store customer service issue
Ask any question you have about Apple.com Store customer service. We will do our best to get you answers right away.
FAQ Table of Contents
Contact Apple.com Store
Shipping
Order Tracking
Payment Methods
Trade In Program
Personalization
Financing Options
Education Pricing
AppleCare
Return Policy
Refurbished Products
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All Companies
›
Apple.com Store Customer Service
›
FAQ
Updated
May 3, 2024