Universal Studios Orlando Customer Service

Phone Number & Contact Info

Universal Studios Orlando's Best Phone Number

407-363-8000
Calls Customer Service·Most popular Universal Studios Orlando number
Q:

How do I talk to a live human at Universal Studios Orlando?

A:Press 4, then 2.
Q:

Does Universal Studios Orlando offer 24 hour customer service?

A:Not at this number; hours here are 8:30am-7pm EST. The least busy day is Thursday, and the most busy day is Tuesday.
Q:

How long will I wait on hold?

A:The average hold time is 2 minutes. The longest hold times are on Thursday, and the shortest are on Monday. How is this calculated?

Universal Studios Orlando Customer Phone Numbers

Guest Services

407-224-4233
Mon-Sun 8:30am-8pm EST · Press 3 ·

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Universal Studios Orlando phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 4, then 2

What are the hours and when should I call?

Universal Studios Orlando operates the call center for this 407-363-8000 phone number 8:30am-7pm ET. The short answer is that you should call on a Thursday. This observation and the following section are based on analysis of a sample set of 2,059 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Universal Studios Orlando phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Universal Studios Orlando staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Universal Studios Orlando is Thursday. The most busy day to call is Tuesday. Again, this is based on a sample of 2,059 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Monday. The longest wait in the queue on average occurs on Thursday.

The best time to call Universal Studios Orlando

In summation, the best day to call Universal Studios Orlando is Thursday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Universal Studios Orlando staffs the call center well on Thursday.

Why Customers Call Universal Studios Orlando

If you have time to do a bit of reading before you call Universal Studios Orlando, we recommend you read over some of our problem-specific articles.

Top Universal Studios Orlando customer service problems

Click the link above to get answers to just about any Universal Studios Orlando customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Information about why customers call Universal Studios Orlando is extracted from issues that customers have reported to GetHuman.
Universal Studios Orlando issues reported to GetHuman

More Universal Studios Orlando Customer Service Contacts

There are of course other ways to contact Universal Studios Orlando customer service besides the phone. Below we list the best ones, by medium.

Universal Studios Orlando Customer Help Desk / Web Support

universalorlando.com - Customer Service
Online customer service support
As a last, sometimes only, resort- Universal Studios Orlando customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Universal Studios Orlando's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Universal Studios Orlando agent. This phone number is Universal Studios Orlando's best phone number because 12,354 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 407-363-8000 include Make a Booking, Cancel a Booking, Change a Booking, Refund, Complaint and other customer service issues. Rather than trying to call Universal Studios Orlando first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Universal Studios Orlando has 2 phone numbers. It's not always clear what is the best way to talk to Universal Studios Orlando representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Universal Studios Orlando. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Universal Studios Orlando. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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