Contact Sony

The best of the 6 ways to get in touch with Sony by GetHuman

Sony Phone Number
800-430-4433 · Service Clients
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Sony Live Chat
Unfortunately, Sony does not offer live chat as a channel for customer service at this time.
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Recent reasons customers contacted Sony:

I sent my ps* out to get fixed. I want to check on the status of this.
Case * ******** got you guys to stop a payment and refund it and you took it out anyways
I am trying to buy a digital copy of the jackson *ive cartoon someone told me that you...
I paid for the year membership and I still don't have it. $**.**
I bought a don’t tv * years ago. Took to abt they said main panel blew *** dollars to f...
Requesting info about a ps* I want to purchase fir my sons birthday
I tried to log in to my PlayStation account but was told it was locked. I tried to rese...
Account banned due to dispute of charge. Filed form to have account reopened. Case num...
Dvd player will not go on line
It’s probably something you can’t fix or something I just want to know how to buy a gam...
cant sign in to play men. on line and have changed password, works some times...
Trying to get in to my ps* account and don’t have the same number anymore
I man on the ps*. I was playing *k with my cousins. It was his birthday and then out of...
Power supply on PS* not working power button does not turn on on the system and it has...
There is a black box on my screen that says a new software update is available. Show de...
More customer issues

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Sony contact information - compared

Above are our top recommendations for how to contact Sony, including their top phone number and live chat options. Below you can compare and contrast the 6 ways to contact Sony by looking at which ones are the fastest and which ones other customers recommend the most for solving Sony customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Sony across the following mediums: Phone, Web.

Phone number / contactWaitVotes
800-430-4433
Service Clients
15 min188
877-865-7669
Soutien technique
11 min440
800-554-6908
Relations avec la clientèle nationale
21 min280
Online Help
Service Clients
<2 heures473
866-909-7669
Service client eSupport
2 min223
877-244-9959
Service Clients
3 min337

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