Contact Sony

The best of the 6 ways to get in touch with Sony by GetHuman

Sony Phone Number
800-430-4433 · Service Clients
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Sony Live Chat
Unfortunately, Sony does not offer live chat as a channel for customer service at this time.
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Recent reasons customers contacted Sony:

I am trying to search my purchase history and see if I did*didn’t purchase sims snowy escape
My PlayStation account was hacked and someone spent over $*** buying video games on my...
Went to gamestop got an playstation plus card enter the number it went through just sti...
************* ******* ****** ** *****
Change my password to my PlayStation email is *****@***.com
My ps* was stolen trying to get the serial number for it i was told sony could help
So I have a total of $***.** worth of charges from playstation network on my debit card...
i need to speak with someone
I purchased a play station* through QVC and was told the item was shipped by Sony the i...
My ps* will not connect to the internet no matter what I do
DVD player, I am having trouble hooking it up
Locked user account for Playstation, forgot password and birthdate on acct is wrong
Quiero eliminar mi cuenta de playstation por la raz*n que lo vend* y la cuenta de mi...
I have questions about Facebook account locked
I want to report a hateful racist threaten conversation with a teenage kid
More customer issues

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Sony contact information - compared

Above are our top recommendations for how to contact Sony, including their top phone number and live chat options. Below you can compare and contrast the 6 ways to contact Sony by looking at which ones are the fastest and which ones other customers recommend the most for solving Sony customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Sony across the following mediums: Phone, Web.

Phone number / contactWaitVotes
Service Clients
15 min188
Soutien technique
14 min468
Relations avec la clientèle nationale
21 min308
Online Help
Service Clients
<2 heures367
Service client eSupport
2 min251
Service Clients
3 min231

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Contacting Sony at a Glance

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