Contact Sony

The best of the 6 ways to get in touch with Sony by GetHuman

Sony Phone Number
800-430-4433 · Service Clients
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Sony Live Chat
Unfortunately, Sony does not offer live chat as a channel for customer service at this time.
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Recent reasons customers contacted Sony:

The other day I made a mistake & paid on my account twice which I didn't want to my wif...
I need the Sony hdmi *.* it wasn’t in my box
I’d like to login to my account. I need help with *SV codes. I have no backup codes either.
Purchased Sony WH-****XM* headphones from Amazon in late July **** and was enjoying the...
In nba *k** for the ps*, my build on my career won’t let me play on it it keeps saying...
My friends ps* got stolen and he gave me his account and forgot his his security passwo...
payed money to change my user id * days ago and it still hasn't updated or changed at all.
My little cousin had made an unauthorized purchase on my account. I need this content r...
PlayStation won’t take my card when I purchase
My TV says it’s not connected to the internet and I can’t stream on Hulu , Netflix or p...
I just purchase a Sony oledtv **inch a**k * weeks ago and it hasn’t worked properly sin...
PS five storage space not working
My Sony Google TV won't connect to my wifi, I went thru all troubleshooting with my pro...
So what happened was i was trying to sign in to my playstation account and it said i ne...
More customer issues

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Sony contact information - compared

Above are our top recommendations for how to contact Sony, including their top phone number and live chat options. Below you can compare and contrast the 6 ways to contact Sony by looking at which ones are the fastest and which ones other customers recommend the most for solving Sony customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Sony across the following mediums: Phone, Web.

Phone number / contactWaitVotes
Service Clients
15 min188
Soutien technique
11 min367
Relations avec la clientèle nationale
21 min207
Online Help
Service Clients
<2 heures400
Service client eSupport
2 min150
Service Clients
3 min264

Does GetHuman work with Sony?

GetHuman does not work with Sony's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Sony at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Sony's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

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