Contact Macy's

The best of the 9 ways to get in touch with Macy's by GetHuman

Macy's Phone Number
800-289-6229 · Service Clients
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Macy's Live Chat
Unfortunately, Macy's does not offer live chat as a channel for customer service at this time.

Recent reasons customers contacted Macy's:

I visited your Macy's store in Baton Rouge, Louisiana On April **th ****. I purchases C...
Missing an order!**Never received
Double charged for purchase.
I put the wrong address on my order
I purchase a face wash, and could not use my rewards!
My husband has a Macy Star Rewards American Express card . He is in hospital and I am...
It has been over a month and ai have not received my refund.
Hv not received *-day delivery order. I returned a size *.* for a size *
I ordered*Pots and pans and my account has been charged twice I need that refunded imme...
Hi I would like to return the item I received this wee
I have a furniture order with Macy's that I placed * months ago. I would like to know...
I ordered a bag online to get shipped to the stone wood mall in Downey and it has not a...
I received a damaged item and need a new one sent at the purchase price - it was **% off
I have attempted to order towels and bathmats online. Each time I go to my shopping ba...
Hello, good afternoon.*The reason for my mail is single to ask in line about the purcha...
More customer issues

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Macy's contact information - compared

Above are our top recommendations for how to contact Macy's, including their top phone number and live chat options. Below you can compare and contrast the 9 ways to contact Macy's by looking at which ones are the fastest and which ones other customers recommend the most for solving Macy's customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Macy's across the following mediums: Phone, Email, Web, Facebook, Twitter.

Phone number / contactWaitVotes
800-289-6229
Service Clients
10 min770
888-257-5949
Commission de la sécurité des produits de consommation
2 min81
800-264-0069
Service à la clientèle exécutif
38 min148
212-494-3000
Bureaux corporatifs
10 min361
customerservice@macys.com
Service Clients
<10 heures207
877-887-8781
Service à la clientèle exécutif
38 min111
Online Help
Service Clients
<39 heures269
facebook.com/Macys?v=wall
Service Clients
2 min370
https://twitter.com/macys
Service Clients
2 min344

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