Contact Macy's

The best of the 9 ways to get in touch with Macy's by GetHuman

Macy's Phone Number
800-289-6229 · Service Clients
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Macy's Live Chat
Unfortunately, Macy's does not offer live chat as a channel for customer service at this time.

Recent reasons customers contacted Macy's:

Please change my address on file
Order that supposedly shipped on Sept. * never arrived. Tracking shows no delivery date.
The sales people online have messed up my order that I placed yesterday The payment h...
Need sizing info on Mio Marino*Men's Linxx Designer Ratchet Leather Belt
I ordered shoes from Macys a month ago*For my daughter and they’re torn in four differe...
I am a past employee and need to get a copy of or access to my **** W-* forms. I do not...
I am a past employee of the Macy's Warehouse located in Owasso Oklahoma and am needing...
I have a mattress and an adjustable frame delivered to my son's place tomorrow. This mo...
where is my * items which is not recieved
Lost item — notified it was reshaped then notified it cannot be reshipped
Problem adding something to my cart
I am Vijayameena chandrakumar.. I got a refund of $**.** check on May ** but I lost the...
Shipping for my item is late for an event. I paid for express shipping. I want it to be...
Why is Macys in Countryside so darn hot? This is Florida it is still ** outside, * I we...
They resolved the issue and issued a refund!
More customer issues

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Macy's contact information - compared

Above are our top recommendations for how to contact Macy's, including their top phone number and live chat options. Below you can compare and contrast the 9 ways to contact Macy's by looking at which ones are the fastest and which ones other customers recommend the most for solving Macy's customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Macy's across the following mediums: Phone, Email, Web, Facebook, Twitter.

Phone number / contactWaitVotes
Service Clients
10 min770
Commission de la sécurité des produits de consommation
2 min81
Service à la clientèle exécutif
38 min148
Bureaux corporatifs
10 min389
Service Clients
<10 heures235
Service à la clientèle exécutif
38 min139
Online Help
Service Clients
<39 heures163
Service Clients
2 min398
Service Clients
2 min372

Does GetHuman work with Macy's?

GetHuman does not work with Macy's's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Macy's at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Macy's's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

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