Contact Macy's

The best of the 9 ways to get in touch with Macy's by GetHuman

Macy's Phone Number
800-289-6229 · Service Clients
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Macy's Live Chat
Unfortunately, Macy's does not offer live chat as a channel for customer service at this time.

Recent reasons customers contacted Macy's:

i cant view my past orders.
Can’t place an order online due to technical difficulties
I need a call back about furniture delivery, I would like to speak to a manager ASAP pl...
I need to know my Macy's credit card password.
I do not know my Macy's password to purchase some items on the website. Can you help me?
Eyeshadow pallet was picked up, went to open it and the eyeshadow is all cracked
My item was sent back to you by UPS*address was incorrect. My address is **** Cresheim...
Just want to make sure that when my couch is delivered tomorrow they will take away my...
Want to exchange an item (with different size) bought online
My package NEVER updated ever since they gave me a UPS Shipping Label!!!!
Macy's sent me a USED mascara. It's so obvious when you look at it. I want a HUMAN to a...
I want to exchange an item purchased online with the similar item different size
i am trying to do the online return with an order i need to return and it keeps giving...
Our couch is supposed to be delivered today, but no call was ever received the day befo...
I was approved for a Macy’s credit card on ****** and have never received it. *Francine...
More customer issues

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Macy's contact information - compared

Above are our top recommendations for how to contact Macy's, including their top phone number and live chat options. Below you can compare and contrast the 9 ways to contact Macy's by looking at which ones are the fastest and which ones other customers recommend the most for solving Macy's customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Macy's across the following mediums: Phone, Email, Web, Facebook, Twitter.

Phone number / contactWaitVotes
Service Clients
10 min770
Commission de la sécurité des produits de consommation
2 min81
Service à la clientèle exécutif
38 min148
Bureaux corporatifs
10 min358
Service Clients
<10 heures204
Service à la clientèle exécutif
38 min108
Online Help
Service Clients
<39 heures266
Service Clients
2 min367
Service Clients
2 min341

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