Contact JC Penney

The best of the 5 ways to get in touch with JC Penney by GetHuman

JC Penney Phone Number
800-322-1189 · Service Clients
GetHuman features available:
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  • Current hold time
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  • Fastest way to talk to a real JC Penney rep
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JC Penney Live Chat
JC Penney customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.

Recent reasons customers contacted JC Penney:

Just received online order, it is very much so incorrect. Looks nothing like picture an...
My order was supposed to be delivered to me by January **nd but still *is not here. It...
I placed an order on the third and it was supposed to be shipped by tomorrow but I just...
I want to know why your corporation has advertised its discrimination against MY PILLOW...
Hello, I have a question My Mom has a credit card with yall and SHE HAS NEVER BEEN LATE...
trying to figure out if my ring I bought on Jan **th is done and ready for pickup.
Mike Lindell has been cut from your organization as a vendor. Therefore I will no longe...
Having trouble signing in forgot password and email
I want to voice my disdain for your decision to drop my pillow. You have a right to you...
I want to return on line order by mail
Add to a recent order as something dropped from the bag
i just placed an order ********* with jewelry protection plan. I need the topaz size...
they said my package was delivered at *:** not so i was on my porch at that time waiti...
i want to extend my pickup order
I haven't received my w*form from JCP
More customer issues

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JC Penney contact information - compared

Above are our top recommendations for how to contact JC Penney, including their top phone number and live chat options. Below you can compare and contrast the 5 ways to contact JC Penney by looking at which ones are the fastest and which ones other customers recommend the most for solving JC Penney customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact JC Penney across the following mediums: Phone, Web, Facebook, Twitter, Chat.

Phone number / contactWaitVotes
800-322-1189
Service Clients
7 min144
Online Help
Service Clients
<38 heures325
facebook.com/jcp?v=app_4949752878
Service Clients
38 min212
@jcpenney
Service Clients
2 min209
Live Chat
Service Clients
2 min297

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