Citi Cards Customer Service

Contact Citi Cards & solve common issues

Use Citi Cards's Phone Number

Citi Cards's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about Citi Cards. Below you will also find the phone and non-phone-based contact information we've gathered.

Citi Cards: top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Citi Cards.
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Click below to show 17 more questions, answers, and complete guides to common Citi Cards customer support problems.

Contacting Citi Cards customer support

Below you can compare and contrast the 6 ways to contact Citi Cards by looking at which ones are the fastest and which ones other customers recommend the most for solving Citi Cards customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Citi Cards across the following channels: Phone, Web.

Phone number / contactWaitVotes
800-950-5114
Customer Service
3 mins85
800-633-7367
Diamond Preferred Rewards
2 mins340
888-766-2484
American Airlines AAdvantage
3 mins173
800-347-4934
Tech Support
2 mins302
800-732-6000
Business Advantage Select
2 mins64
Online Help at online.citibank.com
Customer Service
< 2 hrs286

Recent reasons customers contacted Citi Cards:

Someone applied for credit using my ssn
I need to cancel my American Airlines Citi Credit Card
Fraud -- Someone applied for credit card in my name. I need to speak with someone.
want the name of a citi bank manager to call to get $** late charge taken off a $** bil...
spent two weeks taking care of sick daughter, so $** bill sent in ** days late and they...
what is the website address of citibank aadvantage mastercard?
applied for a home Depot card and was given code **
Need to know about citi costco card if there's interest starting as a new customer
My costco citi card , not sure if the one got by mail is legit or do have to wait for h...
Citi cards makes getting a human rep impossible.
I forgot my security work to get online.
I need to talk to a human regarding a charge dispute
I am trying to reach a non-robot. I want to pay my bill by phone as I have done for ye...
I have a payment issue, I need to speak with a human.
I want to provide evidence for a credit card dispute.

Help me with my issue

Does GetHuman work with Citi Cards?

GetHuman does not work with Citi Cards's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Citi Cards at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Citi Cards's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting Citi Cards at a Glance

Citi Cards has no chat option
Citi Cards has no customer email
Citi Cards has 1 help forum
Citi Cards has no twitter handle
Citi Cards has no facebook page
Contact information overview

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Solutions to common issues

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