How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Air India phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Calling this Air India number should go right to a real human being
Below are some clips we've found from Air India's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Thank you for calling Air India. If you're a travel agent, please press one.
Else, please wait.
If you are a first class and business class passenger, please press one.
If you are a Golden Maharaja customer,"
Excerpt from a call with Air India
Saturday, January 6, 2024 8:32 AM
In fact, much of this information on this page is superfluous because this Air India phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.
What are the hours and when should I call?
Air India operates the call center for this 888-634-1407 phone number 24x7.The short answer is that you should call on a Thursday.This observation and the following section are based on analysis of a sample set of 781 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Air India phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Air India staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Air India is Thursday.The most busy day to call is Friday, which averages 51% more phone calls by comparison.Again, this is based on a sample of 781 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Mon
Tue
Wed
Thu
Quietest
Fri
Busiest
Sat
The shortest wait on hold
We measured the shortest hold times to be on Wednesday.The longest wait in the queue on average occurs on Thursday.
The best time to call
In summation, the best day to call Air India is Thursday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Air India staffs the call center well on Thursday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.
Why call this Air India number?
Below is a sample of recent calls to Air India, and their purpose. Are any of these similar to the reason you are trying to call?
Adding rewards points: "I want to add my rewards points to the loyalty program."
- From a call lasting 11m 9s , Apr 4, 2024 9:38 PM
Adding rewards points: "I want to add rewards points to my loyalty program."
- From a call lasting 8m 32s , Apr 4, 2024 9:25 PM
Adding extra baggage: "Hi. I want to take one extra bag. So how much do you charge for that?"
- From a call lasting 3m 15s , Mar 15, 2024 12:51 PM
Inquiring extra bed cost: "What did you say? How much you charge for the extra bed?"
- From a call lasting 2m 47s , Mar 15, 2024 12:43 PM
Flight ticket booking: "Hi. Actually, Manikal keep in an art of flight ticket book here."
- From a call lasting 39m 44s , Mar 10, 2024 4:10 AM
Booking ticket to Delhi: "Madam, error ticket two hundred to Delhi."
- From a call lasting 3m 41s , Mar 6, 2024 10:00 AM
Flight details confirmation: "I need to find out about my boarding pass because the boarding web check link is not working."
- From a call lasting 10m 51s , Mar 6, 2024 5:38 AM
Seating verification issue: "We have checked in online but when we went to verify our seating, the seating that we paid extra for doesn't show up any place."
- From a call lasting 10m 5s , Feb 21, 2024 7:22 PM
Seat reservation issue: "I have a confirmed flight, but my paid seats are not showing up and are not even possible seats on the seating chart."
- From a call lasting 2m 24s , Feb 21, 2024 7:18 PM
Assistance with booking: "I had booked my ticket through a travel agent and I need help with my reservation code."
- From a call lasting 15m 31s , Feb 21, 2024 4:45 PM
Conclusion and closing notes
This is Air India's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Air India agent. This phone number is Air India's best phone number because 2,208 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 888-634-1407 include Account Access, Change a Booking, Cancel a Booking, Make a Booking, Special Request and other customer service issues. Rather than trying to call Air India first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Air India has 1 phone number. It's not always clear what is the best way to talk to Air India representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Air India. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Air India. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.