US Postal Service (USPS) Customer FAQ

To track a package you sent from the post office, visit the USPS website and enter the tracking number provided at the time of shipment. You can also use the USPS Mobile app or call customer service for tracking updates.

If tracking information for your package is not available, ensure you have entered the correct tracking number. Sometimes, tracking updates may be delayed or not immediately reflected in the system. You can also check if your package is still within the expected delivery window. For further assistance, there is a link to the most up-to-date contact information right here on this page.

To redirect a package with a corrected address while it's in transit, you can use the USPS Package Intercept service. This allows you to redirect a package to a different address or hold it at a Post Office. Keep in mind that there may be fees associated with this service, and it must be requested before the package is delivered. This service is available for packages with certain eligibility criteria, so check the details to see if your package qualifies.

Yes, the USPS offers international shipping services to the Philippines. You can send various types of mail, including letters, packages, and merchandise. Be sure to check the specific requirements and restrictions for shipping to the Philippines, including customs regulations and available shipping options.

Delivery times for mail can vary based on the service chosen. First-Class Mail typically takes 1 to 3 business days, while Priority Mail generally takes 1 to 3 days as well. Priority Mail Express offers overnight delivery service for urgent items. Factors like weather, holidays, and distance can also affect delivery time. Specific tracking and delivery estimates can be monitored through the USPS service.