Social Security Phone Number

Calling Social Security customer service faster by GetHuman

800-772-1213
Customer service
Current Wait: 40 min (38m avg)
Hours: Mon-Fri 7am-7pm EST; best time to call: 7:15am
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Reasons customers like you called recently

I need a award letter stating what Jahqua Kelley get a month
I want to change account number for my direct deposit.
I NEED * THINGS.***. RECOVER MY SSA USERNAME AND PASSWORD***. FORM ****.*
I need an appointment to sign up for Part B insurance.
Needle to make a appointment at local office
Need to make a appointment at local office
What is onlinefile.org *Because i gave them all my information "so i can Reserve a soci...
Received a call yesterday from someone claiming they were from the SSA and that they ha...
I am attempting to enroll in a medicare advantage plan, and the insurance representativ...
Did not receive my social security check, direct deposit. First time ever
cannot get online says to call, need an award letter ASAP
Need to report my father's death. Tried to call but agent could not hear me and hung up.
my wife pass away need help
My wife pass away and need stop social security
My wife pass away last week and need some assist
See more recent reasons for calling

Help me with my issue

Our Editor's Notes on Social Security's Phone-Based Customer Care

The Social Security Administration is a federal agency that administers several social insurance programs, including disability, retirement and survivors benefits. As an agency that serves millions of people, it is not surprising that it receives a lot of customer service calls every day.

Why do People Call Social Security Customer Support?

People call Social Security for a range of reasons, including:

  • Questions about getting a Social Security number
  • Getting a replacement Social Security card
  • Questions about benefits and payments into Social Security
  • Questions about applying for Social Security Disability or Supplemental Security Income programs
  • Obtaining status updates on claims and appeals
  • Check the status of Social Security payments and direct deposits

Best Practices for Calling Social Security Customer Service

You can call Social Security 24 hours per day to use its automated phone system. The system provides informational recordings and allows you to perform some business functions, such as requesting forms or checking on the status of a claim.

If you need to speak to a live operator, representatives are available Monday through Friday from 7 am to 7 pm. TTY services are also available during this time. The Social Security Administration advises callers that wait times are shorter after Tuesdays.

Before calling Social Security, make sure you have your Social Security number in front of you, as well as any correspondence between you and the agency. You should also have pen and paper handy so that you can take notes during your call.

Warning About Social Security Scams

Everyone should be aware that scammers often pose as Social Security representatives as a way of stealing identities or money. If you need to call Social Security, check the phone number provided on SSA.gov.

Do not rely on a number provided to you in an email or by someone who calls you. You should also be aware that the Social Security Administration has stated that it sends letters to people if there is an issue with their Social Security number, contributions or benefits and will never threaten people over the phone or demand immediate payment in the form of gift cards or wire transfers.

How do People Feel About Their Calls to Social Security Customer Support?

Over the past decade, The Social Security Administration closed many of its field offices, which resulted in an increased number of calls to Social Security customer support. This, in turn, led to long wait times to speak to customer service representatives.

Media reports indicate that many Social Security call centers were plagued by low employee morale and high turnover. It should be noted, however, that Social Security Administration leadership has publicly committed to improved customer service.

What Kinds of Issues can Social Security Customer Support Resolve?

Social Security customer service representatives can answer a wide range of questions regarding Social Security programs as well as some questions about your account, benefits and claim status. The representative can also guide you toward the forms that you will need to initiate processes that can't be completed over the phone.

What Can't Be Resolved by Phone With Social Security?

Some highly sensitive issues, such as requesting a new Social Security number due to domestic violence or identity theft, cannot be handled over the phone. Similarly, while a customer service representative can advise you on replacing a Social Security card, you will have to make your request in person or through the mail.

What can I do if I Am Unhappy With My Call to Social Security?

If you get off the phone with Social Security and feel as though your question was not answered properly or that your issue was not resolved, don't give up. You have options available to you.

First, review the notes you took during your call. Did you fail to provide some information to the agent? Did the agent contradict him or herself or official Social Security policy? Identifying any issues with your conversation can be helpful if you need to call back or escalate your case.

Next, call back. While doing so can be frustrating, there is a chance that the next person you speak to will have more education or experience and may be better able to resolve your issue.

If a second call doesn't provide you with the outcome you desire, get in touch with your nearest field office and make an appointment to meet in person with a Social Security Administration employee.

Customer Number 800-772-1213 - by the Numbers

Numéro de téléphone à composer800-772-1213
Rappel possibleOUI
Appel intercepté par une personne réelleOUI
Département que vous appelezService Clients
Heures d'ouverture du centre d'appelsMon-Fri 7am-7pm EST
Meilleur moment pour composer7 h 15
Naviguer dans un labyrinthe téléphonique vers un être humainAppuyez sur 0 puis 1 puis 2 puis 1, puis 0 # puis 1
Attente moyenne
Attente actuelle40
Classement (parmi les numéros de téléphone)1
Rang (global)1
Méthodes alternativestéléphone, web
Qualité de la communication58%
Qualité de l'aide43%
Votes des clients41,797
Dernière mise à jour des informationsTue Oct 20 2020 09:00:00 GMT+0000 (Coordinated Universal Time)

Social Security's Best Toll-Free/800 Customer Phone Number

Il s'agit du meilleur numéro de téléphone de Social Security, de l'attente actuelle en temps réel et des outils permettant de passer directement à travers ces lignes téléphoniques pour accéder directement à un Social Security agent. Ce numéro de téléphone est le meilleur numéro de téléphone de Social Security car 212,472 des clients comme vous ont utilisé ces coordonnées au cours des 18 derniers mois et nous ont fait part de leurs commentaires. Les problèmes courants traités par l'unité de service client qui répond aux appels au 800-772-1213 incluent Missing Payment, Question About Benefits, Report Fraud, Update Account Info, Can't Login et d'autres problèmes de service client. Le Social Security centre d'appels auquel vous appelez a des employés de Illinois, Massachusetts, New Mexico et est ouvert Mon-Fri 7am-7pm EST selon les clients. Au total, Social Security possède 3 numéros de téléphone. La meilleure façon de parler aux Social Security représentants n'est pas toujours claire. Nous avons donc commencé à compiler ces informations à partir des suggestions de la communauté des clients. Continuez à partager vos expériences afin que nous puissions continuer à améliorer cette ressource gratuite.

Contacting Social Security - by phone or otherwise

Bien que 800-772-1213 soit le meilleur numéro sans frais de Social Security, il existe 4 moyens de les contacter. Selon d'autres Social Security clients, la meilleure façon de parler à leur équipe de support client est d'appeler le 800-269-0271 numéro de téléphone de leur Détection de fraude service. En plus d'appeler, la prochaine option préférée pour les clients à la recherche d'aide est via 800-269-0271 pour Détection de fraude. Si vous pensez que ces informations sont inexactes ou si vous connaissez d'autres moyens de contacter Social Security, veuillez nous en informer afin que nous puissions les partager avec d'autres clients. And you can click here if you want to compare all the contact information we've gathered for Social Security.

What is GetHuman's Relationship to Social Security?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Social Security. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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