Skype is a Microsoft-owned app that provides video calling services to customers around the world. While it is one of the earliest and best-known video calling applications, Skype does not, in fact, offer phone-based customer support for its consumer service. Only Skype for Business accounts have the option of calling Skype customer support.
People contact Skype customer support for a range of reasons, including:
Skype does not provide phone-based customer support. If you are having issues with your Skype service, you'll need to connect with customer service either through the app or Skype's website. Once you are on the customer service page, you'll have to indicate the issue via an interactive menu. From there, you'll be given tips to resolve your problem, with the option of connecting with Skype via live chat.
Many customers who depend on Skype for communication are unhappy with the company's decision to not provide phone-based customer support. Still, they are able to connect with customer service agents via online chat, and many people who use Skype are satisfied with this option.
Because Skype offers digital services, its customer service representatives are able to resolve most issues over the phone. These include problems with using the service, including technical problems within the app, poor connections, and billing issues.
Skype customer service cannot resolve incompatibilities between its app and your computer, mobile device, or other equipment. If you find that an incompatibility exists, you will have to replace, update or repair your device.
Similarly, if you are using Skype with other applications, such as a call recording service, a Skype agent generally will not be able to provide assistance. You'll have to work with the technical support team that services the third-party application.
Note: Suspect that your Skype account has been hacked, take action immediately. Change your password if you still can, let Skype know what happened via live chat. If your credit card information has been compromised, contact your bank immediately.
Since it isn't possible to call Skype, you will need to use its live chat option to connect with a customer service representative. If your communication does not provide you with an acceptable resolution, there are still things you can do to get a question answered or issue addressed.
Vous êtes venu ici pour voir le numéro de téléphone de Skype, l'attente en attente en temps réel et un moyen de passer directement à travers les lignes téléphoniques pour accéder directement à un agent Skype. Il y a une bonne et une mauvaise nouvelle à ce sujet: la mauvaise nouvelle est qu'ils n'ont pas de numéro de téléphone, mais ce qui est bien, c'est que nous savons quand même comment contacter Skype et vous aider avec votre problème. Au cours des 18 derniers mois, 37,920 clients comme vous sont venus chercher un numéro de téléphone pour Skype et nous ont aidés à confirmer qu'ils n'en avaient pas. Les raisons courantes pour lesquelles les gens essaient d'appeler le Skype service client incluent Delete Account, Account Access, Refund, Dispute a Charge, Hacked Account et d'autres problèmes de service client. Plutôt que d'essayer d'appeler Skype d'abord, pensez à décrire d'abord votre problème; à partir de là, nous pouvons être en mesure de recommander un moyen optimal de les contacter via le chat ou le Web. Malheureusement, pour le moment, Skype n'a aucun numéro de téléphone. On ne sait pas toujours quelle est la meilleure façon de parler aux représentants de Skype. Nous avons donc commencé à compiler ces informations à partir des suggestions de la communauté des clients. Continuez à partager vos expériences afin que nous puissions continuer à améliorer cette ressource gratuite.
Bien que Skype n'ait pas de numéro gratuit, il existe 2 différentes façons de le contacter. La meilleure façon de parler à leur équipe de support client peut simplement être d'informer GetHuman de votre problème et de nous laisser essayer de trouver le meilleur moyen de les contacter ou de trouver de l'aide pour ce problème particulier. Outre les appels, la prochaine option préférée pour les clients qui recherchent de l'aide est via Live Chat pour Customer Service. Si vous pensez que ces informations sont inexactes ou si vous connaissez d'autres moyens de contacter Skype, veuillez nous en informer afin que nous puissions les partager avec d'autres clients. And you can click here if you want to compare all the contact information we've gathered for Skype.
GetHuman provides tools and information to over 50 million customers per year in effort to make customer service easier and faster. We don't know a phone number for Skype, but for large companies that do have them, we provide real-time current wait on hold, tools for skipping the hold music altogether, reminders for when the call center opens, and much more. For example, see our USAA Phone Number page. Or our DirecTV Phone Number page. We are able to provide secrets and the best tools by getting feedback from you and rest of our customer community, and by sourcing some of those secrets and tips from Skype customers like yourself.
In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Skype. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.