Progressive Insurance Phone Number

Calling Progressive Insurance customer service faster by GetHuman

800-776-4737
Customer service
Current Wait: 21 min (21m avg)
Hours: 24 hours, 7 days; best time to call: 8:20am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: Appuyez sur 000.

Reasons customers like you called recently

Still wait to hear back about the quote
Want a quote for insurance for umbrella insurance
I was involved in rear end accident I need policy number
Need new policy auto quote
Data Breach - compramised password
insurance cards please e-mail my insurance cards, having trouble downloading my cards
Question on canceling auto pay
Need to change the payment
I'd like to add rental insurance to my existing auto insurance policy.
I have sold my vehicle that I had insured with you and wish to cancel the policy...
never received my declaration for my policy I did yesterday was told it would be email...
I mailed policy change documents to you (Progressive insurance) on March **, ****. The...
Trying to upload proof of insurance.
Need to take drivers off policy since they don’t work with us.
I would like to add another vehicle to our policy.
See more recent reasons for calling

Help me with my issue

Our Editor's Notes on Progressive Insurance's Phone-Based Customer Care

Progressive Insurance is a car insurance company that operates in the United States. As one of the largest auto insurers in the U.S., it isn't surprising that Progressive Insurance gets a lot of customer service requests.

Why Do People Call Progressive Insurance Customer Support?

People call Progressive Insurance customer support for a range of reasons, including:

  • Applying for policies
  • Making changes to an existing policy
  • Coverage questions
  • Claim assistance
  • Billing inquiries
  • Claim appeals

Best Practices for Calling Progressive Insurance Customer Service

There are several things that you can do to ensure that your call is handled quickly and professionally:

  • Like many large companies, Progressive Insurance has multiple divisions, each with its own customer service department. Before calling Progressive Insurance, make sure you are dialing the correct number. You can find numbers on Progressive's website.
  • Ensure that you have relevant documentation in front of you, such as: Policy numbers, insurance agent name, billing statements, police reports and copies of previous correspondence between you and Progressive Insurance.
  • Have some way of taking notes during your call.

How do Consumers Feel About Calling Progressive Insurance Customer Service?

Progressive Insurance as a strong reputation for providing helpful customer service. Online and news media searches indicate no patterns of complaints by customers.

What Kind of Issues can Progressive Insurance Customer Service Representative Resolve?

Progressive Insurance customer service representatives can address a range of issues, including policy purchases and changes to policies, opening claims, tracking claims, researching billing issues and confirming information about coverage and premiums.

What Can't Be Resolved With a Call to Progressive Insurance Customer Service?

Customer service representatives don't set your premiums and they don't make decisions about claims. Avoid taking out frustrations on a customer service representative just because you don't like a decision made by Progressive's underwriters or adjusters.

What Should You Do If You Have an Unsuccessful Call with Progressive Insurance?

If you feel as though your case has not been appropriately handled, or that your questions have not been answered, don't give up. You have several options for resolving your concerns or getting your questions answered.

  • Before doing anything, review the notes you took during your first call. If you did not take notes during your call, jot down your recollections from the call. You may be able to identify areas of miscommunication that you can note to the next agent who takes your call.
  • Next, call Progressive Insurance back. The next agent to whom you speak may have more training or experience than the previous agent. He or she may be better able to understand and address your concerns.
  • Progressive Insurance offers multiple contact methods. If a second call doesn't get you the results you seek, try using live chat or opening up a support claim online or through email. You can also try reaching the company through one of its many social media profiles. One advantage of these methods is that they provide you with a written transcript of your conversation which can be useful if you eventually have to escalate your case.
  • Another option is to contact your insurance agent to see if he or she is willing to intervene on your behalf. He or she may be able to resolve the issue with Progressive directly or the insurance brokerage may be able to initiate a goodwill gesture and handle your concern in-house.
  • If all your efforts fail and you are unable to resolve issues with Progressive Insurance management, your state agent that governs insurance companies may be able to help. Filing a complaint can be a time-consuming process, but it may provide you with the resolution that you seek.

Customer Number 800-776-4737 - by the Numbers

Numéro de téléphone à composer800-776-4737
Rappel possibleOUI
Appel intercepté par une personne réelleOUI
Département que vous appelezService Clients
Heures d'ouverture du centre d'appels24 heures, 7 jours
Meilleur moment pour composer8 h 20
Naviguer dans un labyrinthe téléphonique vers un être humainAppuyez sur 000.
Attente moyenne
Attente actuelle21
Classement (parmi les numéros de téléphone)1
Rang (global)1
Méthodes alternativestéléphone, web, e-mail, chat
Qualité de la communication78%
Qualité de l'aide55%
Votes des clients7,710
Dernière mise à jour des informationsTue Apr 13 2021 10:00:00 GMT+0000 (Coordinated Universal Time)

Progressive Insurance's Best Toll-Free/800 Customer Phone Number

Il s'agit du meilleur numéro de téléphone de Progressive Insurance, de l'attente actuelle en temps réel et des outils permettant de passer directement à travers ces lignes téléphoniques pour accéder directement à un Progressive Insurance agent. Ce numéro de téléphone est le meilleur numéro de téléphone de Progressive Insurance car 84,180 des clients comme vous ont utilisé ces coordonnées au cours des 18 derniers mois et nous ont fait part de leurs commentaires. Les problèmes courants traités par l'unité de service client qui répond aux appels au 800-776-4737 incluent Get Insurance, Cancel Policy, Make a Claim, Policy Question, Pay Bill et d'autres problèmes de service client. Le Progressive Insurance centre d'appels auquel vous appelez a des employés de Texas, Ohio, Colorado, Arizona, California, Florida et est ouvert 24 hours, 7 days selon les clients. Au total, Progressive Insurance possède 3 numéros de téléphone. La meilleure façon de parler aux Progressive Insurance représentants n'est pas toujours claire. Nous avons donc commencé à compiler ces informations à partir des suggestions de la communauté des clients. Continuez à partager vos expériences afin que nous puissions continuer à améliorer cette ressource gratuite.

Contacting Progressive Insurance - by phone or otherwise

Bien que 800-776-4737 soit le meilleur numéro sans frais de Progressive Insurance, il existe 6 moyens de les contacter. Selon d'autres Progressive Insurance clients, la meilleure façon de parler à leur équipe de support client est d'appeler le 800-876-5581 numéro de téléphone de leur Services aux membres service. En plus d'appeler, la prochaine option préférée pour les clients à la recherche d'aide est via 800-876-5581 pour Services aux membres. Si vous pensez que ces informations sont inexactes ou si vous connaissez d'autres moyens de contacter Progressive Insurance, veuillez nous en informer afin que nous puissions les partager avec d'autres clients. And you can click here if you want to compare all the contact information we've gathered for Progressive Insurance.

What is GetHuman's Relationship to Progressive Insurance?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Progressive Insurance. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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