Playstation Phone Number

Calling Playstation customer service faster by GetHuman

800-345-7669
Customer service
Current Wait: 18 min (13m avg)
Hours: Mon- Fri: 8am-8pm PST; best time to call: 8:15am
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Reasons customers like you called recently

PS* headset will not charge or power on
Hi some brought something using my card on Oct ** **** at ****am an i didnt give permis...
I can’t connect to my internet through ps*. When I test the connect it fails at the IP.
I put my permanent address as the wrong country. I assume that the code would be attach...
I cannot click anywhere in subscriptions, so I'm not able to cancel them.**I would like...
I want my account unlocked it locked me out
Look my name online I’d is Ximxlo I accidentally Reported Xistep- and it got him banned...
When I go to sign into my Playstation Network account, I get the following error messag...
I cannot log into my Playstation Network account. Everything else works besides the Pla...
My little * yrs old boy used my Visa card and bought a lot of games. How I cancel please
We got a PlayStation $**store card and the code got stuck on the sticker
My daughter has a PlayStation * it got unplugged she plugged it back in now it is in sa...
I have a solid network connection . Good Upload*Download but my ping is horrible
i paid for fifa points but never recieved the download for them but ive been charged
Account has been permanently suspended
See more recent reasons for calling

Help me with my issue

Our Editor's Notes on Playstation's Phone-Based Customer Care

Playstation is a popular gaming brand with its own home consoles, accessories, magazines and online gaming platform. Because it is so incredibly popular, people from all over call Playstation every day.

Why Do People Call Playstation Customer Support?

People call Playstation customer support for many reasons including:

  • Technical support
  • Questions about refunds and replacements that can't be handled by a retailer.
  • Troubleshooting
  • Issues with web-based services

Best Practices for Calling Playstation Customer Service

Playstation offers phone-based customer service in different countries. Make sure that you are calling the service for your geographic area. In the United States and Canada, customer support is available by phone Monday through Friday, 9 am through 6 pm Pacific time. French-language customer support is available to Canadian callers.

How Do People Feel About their Calls to Playstation Customer Support?

Playstation users are generally happy with the service provided by Playstation, though many callers sometimes feel that they can get quicker resolutions by visiting the company's forums. The advantage to online forums is that experienced players are on these boards at all hours and can often provide good advice for dealing with all kinds of in-play and tech issues.

One thing to keep in mind is that Playstation does not provide support by email, which is upsetting to some players who are used to this level of service. If calling Playstation is inconvenient, you may need to use the forums or live chat options.

What Kind of Issues can Playstation Resolve Over The Phone?

Many issues can be resolved over the phone, including technical support for your online gaming account as well as questions about operating your devices, or inquiries about games.

What Issues Can't Be Easily Resolved with Playstation Phone-Based Customer Service?

Repairs and returns will require in-person action, including packing your item and either shipping it back to the company or returning it to a retail partner. You can, however, coordinate these steps via Playstation's phone-based customer service.

If you have ordered a Playstation magazine subscription through a third-party subscription service, you'll have to contact that service for questions about delivery issues, refunds and cancellations, or changing your address.

Contacting the retailer that sold you a Playstation product directly is likely your best option if you have a duplicate game or the item is within the allowed refund/exchange window for that retailer.

What Can I Do if Unhappy With my call to Playstation Customer Support?

If you get off the phone with Playstation customer support and are unhappy with how your call was, or was not, resolved, don't fret. You still have options.

First, take a minute to catch your breath and de-stress. Contacting Playstation again while you are still angry and frustrated is likely to backfire. Instead, try writing down or typing out what happened on the call. This will be useful when you contact Playstation and explain why you were unhappy with your previous contact.

Next, write out your most desired resolution: Do you want a refund? A product credit? A simple apology? Knowing what you want from Playstation customer support will help you in your quest for a resolution.

From there, try the following:

  • Call Playstation again. You might have a better rapport with the next representative that you talk to. He or she may also have more knowledge or experience and will be better equipped to address your concern.
  • Try a different way of getting in touch with Playstation. A live chat option is available every day of the week from 8 am to 8 pm Pacific time. Live chat also provides you with a written record of your communication, which can be very useful if you have to escalate your concerns.
  • Playstation does not offer email support as an option, but you can try its live product forums, which is monitored by Playstation employees. A third option is Twitter, where social media specialists are available to help.

Customer Number 800-345-7669 - by the Numbers

Numéro de téléphone à composer800-345-7669
Rappel possibleNON
Appel intercepté par une personne réelleOUI
Département que vous appelezService Clients
Heures d'ouverture du centre d'appelsMon- Fri: 8am-8pm PST
Meilleur moment pour composer8 h 15
Naviguer dans un labyrinthe téléphonique vers un être humainAppuyez sur 1 ou 0 dans chaque menu
Attente moyenne
Attente actuelle18
Classement (parmi les numéros de téléphone)1
Rang (global)1
Méthodes alternativestéléphone, web, twitter, chat
Qualité de la communication72%
Qualité de l'aide89%
Votes des clients2,021
Dernière mise à jour des informationsTue Oct 20 2020 08:00:00 GMT+0000 (Coordinated Universal Time)

Playstation's Best Toll-Free/800 Customer Phone Number

Il s'agit du meilleur numéro de téléphone de Playstation, de l'attente actuelle en temps réel et des outils permettant de passer directement à travers ces lignes téléphoniques pour accéder directement à un Playstation agent. Ce numéro de téléphone est le meilleur numéro de téléphone de Playstation car 156,720 des clients comme vous ont utilisé ces coordonnées au cours des 18 derniers mois et nous ont fait part de leurs commentaires. Les problèmes courants traités par l'unité de service client qui répond aux appels au 800-345-7669 incluent Recover Account, Hacked Account, Refund a Charge, Banned Account, Account Access et d'autres problèmes de service client. Le Playstation centre d'appels auquel vous appelez a des employés de California, Phillipines et est ouvert Mon- Fri: 8am-8pm PST selon les clients. Au total, Playstation a 1 numéro de téléphone. La meilleure façon de parler aux Playstation représentants n'est pas toujours claire. Nous avons donc commencé à compiler ces informations à partir des suggestions de la communauté des clients. Continuez à partager vos expériences afin que nous puissions continuer à améliorer cette ressource gratuite.

Contacting Playstation - by phone or otherwise

Bien que 800-345-7669 soit le meilleur numéro sans frais de Playstation, il existe 4 moyens de les contacter. Selon d'autres Playstation clients, la meilleure façon de parler à leur équipe de support client consiste à informer GetHuman de votre problème ci-dessus et à nous laisser trouver quelqu'un pour vous aider. En plus d'appeler, la prochaine option préférée des clients à la recherche d'aide est via Online Help pour Customer Service. Si vous pensez que ces informations sont inexactes ou si vous connaissez d'autres moyens de contacter Playstation, veuillez nous en informer afin que nous puissions les partager avec d'autres clients. And you can click here if you want to compare all the contact information we've gathered for Playstation.

What is GetHuman's Relationship to Playstation?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Playstation. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our eBay Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the Target Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like eBay or Target. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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