MagicJack Phone Number

Call MagicJack customer service faster with GetHuman

561-594-9925
Customer service
Current Wait: 24 min (15m avg)
Hours: Mon-Sat 10am-7pm EST; best time to call: 2:15pm
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: Vous obtenez un enregistrement, mais vous parlez à une personne réelle. Pour les questions de facturation uniquement.
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Reasons customers like you called recently

My MagicJack number ***-***-**** does not work i.e there is message that I am not avail...
I need to transfer my magic jack phone number *** ******* to ooma my ooma temporary num...
no service ***-***-*****-
I have problem with my incoming magic jack calls.*When*i have an incoming call both me...
My phone has not been working right for quite some time. Once in a while I get a clear...
My new device is * months old and have always had this problem. I must reboot the devic...
Necesito recuperar mi n*mero de magic Jack de california ,mi correo es *****@***.com, n...
cant login to my magic jack account on my mobile phone. and i have a current subscripti...
I keep losing my call after I make a call
Can't reach magicjack for support. Spent hours trying to reach them. They keep disconne...
I NEED TO RENEW MY SERVICE, AND HAVE BEEN IMPOSIBLE TO DO IT, YOUR CUSTOMER ATTENTION I...
See more recent reasons for calling

Help me with my issue

Our Editor's Notes on MagicJack's Phone-Based Customer Care

Magicjack is a company that provides VoIP phone service through a small device that can be plugged into a computer or router. As one of the oldest services of its type, it isn't surprising that Magicjack gets lots of customer service calls each and every day.

It should be noted that while magicJack does offer phone-based customer support for sales and renewal, as well as billing issues, technical support questions need to be handled via live chat or by opening a support ticket.

In addition, magicJack also has a premium customer service option that it calls magicJack Concierge. For an annual fee, you will receive priority service which includes phone-based technical support.

Why Do People Call magicJack Customer Support?

People call magicJack customer support for a range of reasons, including:

  • Starting a new account
  • Renewing or canceling an account
  • Questions about billing and charges

Best Practices for Calling magicJack Customer Service

There are several things that you can do to help ensure that your call to magicJack customer service is handled quickly and professionally:

  • Make sure you are calling the right number for magicJack customer service. magicJack has separate numbers for different issues, so ensure that you are calling the correct number. Remember, magicJack doesn't have a technical support number. Those requests must go through other channels.
  • Call during business hours. Sales and renewal calls are taken between 9 am and 6 pm every day. Billing calls are handled Monday through Friday between 9 am and 7 pm.
  • Before calling, make sure you have any relevant documentation handy, such as order confirmations, billing statements or correspondence between you and magicJack.
  • Have some way to take notes during your call.

How do Consumers Feel About Calling magicJack Customer Service?

As is true of many large businesses, there are a range of reports regarding the level of service provided by magicJack. While many people are happy with magicJack customer service, some feel that the service provided is inadequate.

What Kind of Issues can magicJack Customer Service Representative Resolve?

magicJack customer service representatives can address most issues that customers have, including needing help with signing up for the service, canceling service or making changes to a current plan. Phone-based customer service agents can also address billing issues and inquiries.

For those who subscribe to the magicJack Concierge service, phone-based technical support is available.

What Can't Be Resolved With a Call to magicJack Customer Service?

magicJack works with your home or business internet service and existing equipment. If there is an incompatibility with your service or hardware, a magicJack representative may be able to suggest some possible workarounds, but ultimately, you will have to work with your ISP or replace your equipment if these suggestions fail.

What Should You Do If You Have an Unsuccessful Call with magicJack?

If you get off the phone with magicJack customer service and feel as though your questions were not answered or your issues were not resolved, don't give up. You may still have options.

  • First, review the notes that you took during your call. It may be possible to identify an area of misunderstanding that contributed to the failure of your first communication with magicJack.
  • Next, call magicJack back. Representatives have different levels of experience and training and the next person you speak to may be in a better position to understand your concern and address it properly.
  • If a second call doesn't work, try getting in touch with magicJack another way. The company's website has a support request form that you can fill out. This option provides the added benefit of a written transcript of the communications between you and the company. This can be helpful if you have to escalate your case.

Customer Number 561-594-9925 - by the Numbers

Numéro de téléphone à composer561-594-9925
Rappel possibleNON
Appel intercepté par une personne réelleOUI
Département que vous appelezFacturation
Heures d'ouverture du centre d'appelsMon-Sat 10am-7pm EST
Meilleur moment pour composer14 h 15
Naviguer dans un labyrinthe téléphonique vers un être humainVous obtenez un enregistrement, mais vous parlez à une personne réelle. Pour les questions de facturation uniquement.
Attente moyenne
Attente actuelle24
Classement (parmi les numéros de téléphone)1
Rang (global)1
Méthodes alternativestéléphone, chat, email
Qualité de la communication79%
Qualité de l'aide68%
Votes des clients5,278
Dernière mise à jour des informationsTue Aug 09 2022 08:00:00 GMT+0000 (Coordinated Universal Time)

MagicJack's Best Toll-Free/800 Customer Phone Number

Il s'agit du meilleur numéro de téléphone de MagicJack, de l'attente actuelle en temps réel et des outils permettant de passer directement à travers ces lignes téléphoniques pour accéder directement à un MagicJack agent. Ce numéro de téléphone est le meilleur numéro de téléphone de MagicJack car 26,988 des clients comme vous ont utilisé ces coordonnées au cours des 18 derniers mois et nous ont fait part de leurs commentaires. Les problèmes courants traités par l'unité de service client qui répond aux appels au 561-594-9925 incluent Transfer Phone Number, Account Access, Technical Support, Billing, Dispute a Charge et d'autres problèmes de service client. Le MagicJack centre d'appels auquel vous appelez a des employés de San Antonio, TX / Honduras et est ouvert Mon-Sat 10am-7pm EST selon les clients. Au total, MagicJack a 1 numéro de téléphone. La meilleure façon de parler aux MagicJack représentants n'est pas toujours claire. Nous avons donc commencé à compiler ces informations à partir des suggestions de la communauté des clients. Continuez à partager vos expériences afin que nous puissions continuer à améliorer cette ressource gratuite.

Contacting MagicJack - by phone or otherwise

Bien que 561-594-9925 soit le meilleur numéro sans frais de MagicJack, il existe 3 différentes façons de les contacter. La meilleure façon de parler à leur équipe de support client peut simplement être d'informer GetHuman de votre problème et de nous laisser essayer de trouver le meilleur moyen de les contacter ou de trouver de l'aide pour ce problème particulier. Outre les appels, la prochaine option préférée pour les clients qui recherchent de l'aide est via Live Chat pour Customer Service. Si vous pensez que ces informations sont inexactes ou si vous connaissez d'autres moyens de contacter MagicJack, veuillez nous en informer afin que nous puissions les partager avec d'autres clients. And you can click here if you want to compare all the contact information we've gathered for MagicJack.

What is GetHuman's Relationship to MagicJack?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like MagicJack. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our Netflix Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the Apple Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like Netflix or Apple. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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MagicJack Contact Info

Information gathered by GetHuman researchers and millions of customers that use GetHuman:
All MagicJack contacts
MagicJack Numéro de téléphoneBEST
MagicJack Chat en direct
MagicJack Assistance par e-mail
General customer information

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