Hughesnet Phone Number

Calling Hughesnet customer service faster by GetHuman

301-428-5500
Customer service
888-615-0298
New customers
Current Wait: 16 min (10m avg)
Hours: 24 hours, 7 days; best time to call: 2:30pm
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: Ceci est le numéro de téléphone du siège social de Hughes Network à Germantown, MD. Appuyez sur 0 pour l'opérateur, puis demandez l'assistance du compte exécutif. Vous pourrez ensuite parler à un Américain qui parle un anglais merveilleux.

Reasons customers like you called recently

I can't remember my password. Please let me know what it is?
Talk about current service
I currently have internet and phone with Hughes Net , My phone is no dial tone and th...
need to pay my bill and it continues to search for signal
Want to talk about reconnecting
I need support with the service at my camp. *** Loonlake Road. I have called about this...
Internet is running slow and not up to speed.
I need to change payment information prior to next billing.
Unauthorized charge made on debit card
Still waiting on a box to send back my equipment has been a week or two now , please se...
Service does not work
My. Phone is breaking up,garbeled can understand a thing people are saying.talked to th...
I need the sales department telephone number
I’m gonna move and need the Hughesnet dish moved
Make a payment issues
See more recent reasons for calling

Help me with my issue

Our Editor's Notes on Hughesnet's Phone-Based Customer Care

Hughesnet is a provider of high-speed satellite Internet service. With more than 1.3 million customers, it isn't surprising that Hughesnet customer service gets a lot of calls each and every day.

Why do People Call Hughesnet Customer Support?

People call Hughesnet customer support for a range of reasons, including:

  • Questions about Hughesnet services
  • Starting, modifying or canceling service
  • Technical support
  • Billing questions
  • Scheduling service calls from a technician

Best Practices for Calling Hughesnet Customer Service

There are several things that you can do to ensure that your call to Hughesnet is handled quickly and professionally:

  • Before calling Hughesnet customer service, make sure that you have all relevant documentation handy. This may include order confirmations, invoices, billing statements, credit card statements, product serial numbers and any correspondence between you and Hughesnet regarding your case or situation.
  • Hughesnet has partnered with Sutherland to provide technical support for connected devices. This service requires a separate subscription, so it is important that you understand the distinction between device technical support and Hughesnet customer service.
  • Hughesnet has different numbers for sales and customer support. Make sure you are calling the correct number.
  • Have pen and paper available so that you can take notes during your call.

How do Consumers Feel About Calling Hughesnet Customer Service?

It appears as though consumers are generally satisfied with the level of customer service provided by Hughesnet. There are no consistent patterns of dissatisfaction to be found in reports online or in the media.

What Kind of Issues can Hughesnet Customer Service Representative Resolve?

Hughesnet customer service representatives can resolve many issues, including issues with beginning, changing, or ending service, scheduling technician service calls, providing assistance with returning equipment, troubleshooting, technical support and researching billing inquiries.

What Can't Be Resolved With a Call to Hughesnet Customer Service?

Hughesnet customer service representatives can provide basic troubleshooting services and resolve some technical issues remotely. In some cases, however, they may have to schedule a technician visit to deal with more serious issues.

In situations where third-party equipment does not appear to be compatible with Hughesnet services and equipment, a customer support agent may be able to suggest a work-around, but, in the end, may not be able to resolve the problem completely. In such cases, you may have to replace your equipment with something that is compatible with Hughesnet.

What Should You Do If You Have an Unsuccessful Call with Hughesnet?

If you get off the phone with Hughesnet customer service and feel as though your questions were not answered or issues resolved, don't fret. You may still have options.

  • First, review the notes that you took while speaking to Hughesnet customer service. You may be able to identify an area of miscommunication.
  • Next, call Hughesnet back. Keep in mind that some customer service representatives have more training and experience than others. There is a good chance that the next person you speak to will be in a better position to provide you with assistance.
  • When you place your second call, explain politely that you've called before and describe both your issue and how the first representative was unable to help. Doing this lets the second representative target your area of dissatisfaction and encourages him or her to figure out a different strategy.
  • If a second call doesn't work, try getting in touch with Hughesnet in a different way. You may be able to submit a request online or contact social media specialists through one of the company's social platform accounts.
  • Hughesnet does have an online user community that is frequented by experienced users. Consider posting your issue or question there.
  • If you signed up for Hughesnet through a third-party dealer, you might consider talking to the dealer to see if management can advocate for you.

Customer Number 301-428-5500 - by the Numbers

Numéro de téléphone à composer301-428-5500
Rappel possibleOUI
Appel intercepté par une personne réelleOUI
Département que vous appelezBureaux corporatifs
Heures d'ouverture du centre d'appels24 heures, 7 jours
Meilleur moment pour composer14 h 30
Naviguer dans un labyrinthe téléphonique vers un être humainCeci est le numéro de téléphone du siège social de Hughes Network à Germantown, MD. Appuyez sur 0 pour l'opérateur, puis demandez l'assistance du compte exécutif. Vous pourrez ensuite parler à un Américain qui parle un anglais merveilleux.
Attente moyenne
Attente actuelle16
Classement (parmi les numéros de téléphone)1
Rang (global)1
Méthodes alternativestéléphone, chat, web
Qualité de la communication55%
Qualité de l'aide66%
Votes des clients2,434
Dernière mise à jour des informationsSat Nov 21 2020 09:00:00 GMT+0000 (Coordinated Universal Time)

Hughesnet's Best Toll-Free/800 Customer Phone Number

Il s'agit du meilleur numéro de téléphone de Hughesnet, de l'attente actuelle en temps réel et des outils permettant de passer directement à travers ces lignes téléphoniques pour accéder directement à un Hughesnet agent. Ce numéro de téléphone est le meilleur numéro de téléphone de Hughesnet car 51,780 des clients comme vous ont utilisé ces coordonnées au cours des 18 derniers mois et nous ont fait part de leurs commentaires. Les problèmes courants traités par l'unité de service client qui répond aux appels au 301-428-5500 incluent Overcharge on Account, Device Support, Setup Payment Arrangement, Lower My Bill, Cancel Service et d'autres problèmes de service client. Le Hughesnet centre d'appels auquel vous appelez a des employés de Missouri et est ouvert 24 hours, 7 days selon les clients. Au total, Hughesnet possède 8 numéros de téléphone. La meilleure façon de parler aux Hughesnet représentants n'est pas toujours claire. Nous avons donc commencé à compiler ces informations à partir des suggestions de la communauté des clients. Continuez à partager vos expériences afin que nous puissions continuer à améliorer cette ressource gratuite.

Contacting Hughesnet - by phone or otherwise

Bien que 301-428-5500 soit le meilleur numéro sans frais de Hughesnet, il existe 10 moyens de les contacter. Selon d'autres Hughesnet clients, la meilleure façon de parler à leur équipe de support client est d'appeler le 888-615-0298 numéro de téléphone de leur nouveaux clients service. En plus d'appeler, la prochaine option préférée pour les clients à la recherche d'aide est via 888-615-0298 pour nouveaux clients. Si vous pensez que ces informations sont inexactes ou si vous connaissez d'autres moyens de contacter Hughesnet, veuillez nous en informer afin que nous puissions les partager avec d'autres clients. And you can click here if you want to compare all the contact information we've gathered for Hughesnet.

What is GetHuman's Relationship to Hughesnet?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Hughesnet. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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