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Travelocity Customer FAQ

Top Answers & How-to Guides

What is Travelocity's Phone Number?

The question we are asked most often is about how to talk to Travelocity customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I book a hotel and flight together?

Yes, travelers can book a hotel and flight together through Travelocity, allowing for a more streamlined booking experience. This option To proceed, travelers can enter their desired destination, travel dates, and any other preferences they may have. The platform will then provide a selection of options that combine flights and hotels. It is important to review the details of each package, including cancellation policies and any additional fees. Booking a flight and hotel together can provide the added benefit of flexible payment options as well. To explore the available packages, individuals should refer to the Travelocity website, where they can find more information and options tailored to their specific travel needs. It is worth noting that deals may vary, so examining the latest offerings can result in significant savings....
Ask any question you have about Travelocity customer service, get an answer now.

Recent Travelocity Customer Questions

how do i contact a live agent

There is a link to the most up-to-date contact information right here on this page that you are viewing.
Asked Jan 24, 2025 9:35 PM

How do i get an account cancelled for someone that has died?

We understand that handling such matters can be difficult. To cancel an account for someone who has passed away, you will generally need to provide documentation, such as a death certificate. Ensure you have all necessary information ready to assist with the process. Please refer to the most up-to-date contact information right here on this page for guidance on addressing this situation.
Asked Jan 19, 2025 9:53 PM

how do i change the email address associated with my account

To change the email address associated with your Travelocity account, log in to your account and navigate to your account settings. Look for the option to update your email address. Enter your new email and save the changes. You may receive a confirmation email at the new address to verify the change.
Asked Aug 14, 2024 11:08 PM

I need my travelocity itinerary emailed to my new email address and they wont help me?

Please log in to your Travelocity account and update your email address in your account settings. Once updated, you should be able to locate your itinerary and have it sent to your new email address.
Asked Aug 5, 2024 1:45 AM

how do i change my email in travelocity

To change your email address in Travelocity, log into your account, navigate to your account settings or profile information, and update your email address there. Make sure to save the changes.
Asked Jul 31, 2024 5:49 PM

Help me with my Travelocity customer service issue

Refunds and Vouchers

How Do I Get a Refund from Travelocity?

Traveling can be fun, and making travel plans is easy and convenient with Travelocity, but plans can change. When you need to cancel...

Can I Receive a Voucher or Credit for a Missed Flight from Travelocity?

Passengers who book a flight through Travelocity and miss it may be eligible for a credit or voucher. The voucher or credit is usually...

Booking Flight Information

What Information Do I Need to Book a Flight with Travelocity?

To book a flight on Travelocity, you'll need to know first if you're booking as part of a vacation package or not. If you're just booking...

What are the cancellation fees for a hotel booking with Travelocity?

When it comes to cancellation fees for hotel bookings made through Travelocity, several factors can influence the terms and conditions It is also common for some hotels to have non-refundable rates, which means that if a traveler cancels their booking, they may forfeit the entire payment made. In contrast, other rates may offer partial refunds or require a fixed cancellation fee regardless of when the cancellation occurs. Travelocity provides details on cancellation policies during the booking process, allowing travelers to make informed decisions based on their preferences and needs. It is advisable for travelers to carefully read the terms and conditions provided for each hotel listing and to review the specific policy associated with the rate selected. If unclear about cancellation terms after making a reservation, travelers can refer to their booking confirmation email or look for further details on the Travelocity website. This will ensure they have the most accurate and relevant information regarding any cancellation fees that may apply to their specific booking....

Can I make changes to my flight booking after it has been confirmed?

Yes, it is often possible to make changes to a flight booking after it has been confirmed, but it is important to keep in mind that For travelers using Travelocity, changes can typically be initiated through the website or app by accessing their bookings. It is advisable to check the relevant terms and conditions that apply to your booking. Travelers should also verify if there could be complications due to potential restrictions or rules specific to the travel dates or the type of ticket purchased. For the most accurate and detailed information regarding changes to a specific flight booking, it is helpful to refer to the current web page applicable to your booking or the airline’s policy that pertains to your ticket type....

What is the baggage allowance for flights booked through Travelocity?

Travelocity serves as a booking platform for flights, but the baggage allowance for flights is typically determined by the individual Once a traveler completes their booking through Travelocity, they should receive detailed information about the airline's baggage policies in the confirmation email. Furthermore, travelers can also access this information on the airline's official website. For those who are uncertain or require additional assistance, it is advisable to check the latest details concerning baggage allowance on Travelocity's current web page or the airline's website prior to travelling. This will help ensure a smooth and hassle-free journey....

Are there any additional charges for booking flights through Travelocity?

When booking flights through Travelocity, customers may encounter additional charges that are not immediately obvious during the initial Furthermore, certain payment methods may incur additional charges, and there may be fees associated with changes or cancellations, depending on the airline’s policies and the type of fare purchased. Customers should also note that while Travelocity strives to provide competitive pricing, it is possible that fluctuations in pricing may occur between the time of searching and the time of booking. To avoid surprises, it is advisable to carefully review the final price breakdown presented during the booking process, which will outline all applicable fees and charges. For detailed information on specific charges, customers can refer to the terms and conditions on the Travelocity website, as well as the airline's policies. This can help ensure that any questions about fees are addressed prior to confirming a booking....

Can I book a round-trip flight with different airlines through Travelocity?

Yes, it is possible to book a round-trip flight with different airlines through Travelocity. This feature is great for travelers looking Once you enter your departure and arrival cities along with your intended travel dates, you will be presented with different flight combinations. You can then choose outbound and return flights from different airlines to create a customized round-trip itinerary. It is important to review the details thoroughly, especially with respect to layover times and any additional baggage fees that may apply when flying with multiple airlines. Travelocity often provides various filters and sorting options, allowing users to compare prices and select the best flights that fit their needs. For any updates or specific instructions regarding booking policies, travelers may want to refer to the information available on the current web page....

Travel Insurance and Fees

Does Travelocity offer travel insurance for bookings?

Travelocity does offer travel insurance options for bookings made through their platform. This insurance typically covers a variety...

What payment methods does Travelocity accept?

Travelocity accepts a variety of payment methods to provide flexibility for travelers. Commonly accepted options include major credit...

Are there any age restrictions for booking hotels or flights through Travelocity?

Travelocity does not impose specific age restrictions on booking hotels or flights. However, certain hotels and airlines may have their...

Travel Rewards and Promotions

Can I earn loyalty points or rewards for using Travelocity?

Travelocity does not have its own loyalty program that awards points directly for bookings. However, when customers book through Travelocity, It is important for customers to ensure that they provide their loyalty program membership numbers when making a booking to receive the appropriate credit. Additionally, Travelocity occasionally offers special deals and promotions that may provide travelers with added bonuses or discounts. For the most accurate information regarding earning rewards or loyalty points, travelers might consider checking the specific terms and conditions of the airline or hotel loyalty programs they are interested in. Users may also find helpful details about current promotions on the Travelocity website....

How do I sign up for email alerts for special deals?

To sign up for email alerts for special deals through Travelocity, you can typically visit the main website where you will find an...

Reservations Management

What should I do if my flight is canceled?

If a flight is canceled, one should first remain calm and assess the situation. It is advisable to check the current status of the If a traveler booked their flight through Travelocity, they would be able to log into their account on the Travelocity website. This platform usually provides details about the flight, including alternative options for rebooking. It is also wise to check the airline's policies regarding cancellations, as these often include information on compensation, refunds, and meal or hotel vouchers if the cancellation has caused added inconvenience. In cases where rebooking options are not available online, contacting the airline directly is beneficial. This can also happen through customer service, which may provide helpful solutions. It is important to have all relevant information at hand, such as the booking reference, personal identification, and details regarding the original flight. Travelers may also consider reviewing the web page for potential contact information or further assistance from Travelocity. Ultimately, it is important to stay informed and act promptly, as rebooking options can fill up quickly following cancellations....

How do I modify my existing reservation?

To modify an existing reservation made through Travelocity, you will typically need to visit the official Travelocity website and navigate Common modifications may include changing travel dates, updating passenger information, or altering hotel accommodations. It is important to review any terms and conditions associated with your reservation, as changes may incur fees or adjustments in pricing. Keep in mind that certain reservations, such as non-refundable fares, may be subject to restrictions that can limit what modifications can be made. If you are unable to locate the modification options on the website, or if you have specific questions about your reservation, the customer service section of the website can provide contact information. It is recommended to examine the current web page for the most accurate and helpful resources for making your changes....

Can I book a hotel and flight together?

Yes, travelers can book a hotel and flight together through Travelocity, allowing for a more streamlined booking experience. This option To proceed, travelers can enter their desired destination, travel dates, and any other preferences they may have. The platform will then provide a selection of options that combine flights and hotels. It is important to review the details of each package, including cancellation policies and any additional fees. Booking a flight and hotel together can provide the added benefit of flexible payment options as well. To explore the available packages, individuals should refer to the Travelocity website, where they can find more information and options tailored to their specific travel needs. It is worth noting that deals may vary, so examining the latest offerings can result in significant savings....
We look to the Travelocity issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Travelocity issues reported to GetHuman
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