Received letter yesterday from State Farm which was opened by mistake. It does not bel...

GetHuman-twrladfa's problème de service client avec State Farm de mai 2019

Aide sur mon problème State Farm
The issue in GetHuman-twrladfa's own words
Received letter yesterday from State Farm which was opened by mistake. It does not belong to me Wife who is a retired USPS employee indicated that if I returned to PO, that they may just discard it thinking it was advertising, the same as I. Should I forward to customer if forwarding address is known, OR, do you want me to send it back to Atlanta office. If you know how to contact your customer and he still lives in Lakeland, FL, I will be most happy to take the check to him. I can be reached at (***) ***-**** or via E-mail. Your customer's name is Stephen Galarza. Please advise.**My name is Thomas Rodgerson.

GetHuman-twrladfa did not yet indicate what State Farm should do to make this right.

How GetHuman-twrladfa fixed the problem
State Farm employee, Tlica, told me to void the check made out to Stephen Galarza, in the amount of $***.** for claim * **-Z***-***, discard and she would have the appropriate department attempt to get a good address for the addressee and issue another check. Conversation took place on ******** at *:** PM EDT.**Thanks,**Thomas W. Rodgerson
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State Farm

Problème de service client
Reported by GetHuman-twrladfa
mai 12, 2019 - il y a 4 ans
Fixed
GetHuman-twrladfa shared how to fix
Vu par 22 clients jusqu'à présent
Problème similaire à 614 autres
0 clients suivant ce
Items needed
Numéro de police
Adresse du compte
Nom du compte
Numéro de téléphone du compte
Adresse e-mail du compte
Numéro de réclamation

Timeline

GetHuman-twrladfa a commencé à travailler sur ce problème
mai 12, 2019 9:55pm
GetHuman-twrladfa a confirmé que le problème était résolu. Hourra!
mai 14, 2019 12:13am