Publisher's Clearing House Customer FAQ

Top Answers & How-to Guides

What is Publisher's Clearing House's Phone Number?

The question we are asked most often is about how to talk to Publisher's Clearing House customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I win multiple prizes from Publishers Clearing House?

Yes, it is indeed possible to win multiple prizes from Publishers Clearing House. Many participants have experienced this and won several...
Ask any question you have about Publisher's Clearing House customer service, get an answer now.

Recent Publisher's Clearing House Customer Questions

Does Publishers clearinghouse notify winners by phone and leave message

Yes, Publisher's Clearing House does notify winners by phone, but they do not leave messages. Winners are typically contacted directly and must answer the call to confirm their prize.
Asked Jun 6, 2025 5:47 PM

how to add a debit card to my accounts with games and shopping

To add a debit card to your accounts with games and shopping on Publisher's Clearing House, navigate to your account settings. You will be prompted to enter in your card details such as card number, expiration date and CVV code typically located on the back of your card. Once you've entered these details, make sure to click on "Save" or "Update" button to ensure the changes have been saved. Now, your card is connected with your games and shopping accounts, and you can make purchases directly. Please ensure to keep your card details secure and remember to update them if your card is lost, stolen, or expired.
Asked Jun 17, 2024 12:08 AM

How do I change address after a move for PCH

To change your address after a move for Publisher's Clearing House (PCH), you can follow these steps. First, log into your PCH account online. If you do not have an account, you’ll need to create one using the email address associated with your PCH participation. Once you are logged in, locate and click on the "Customer Service/Help" link. You will find a section for account updates where you can input your new address information. After you input your new details, make sure to hit save to apply these changes.
Asked May 12, 2024 10:36 PM

Help me with my Publisher's Clearing House customer service issue

Winning Odds and Selection

What are the odds of winning the Publishers Clearing House sweepstakes?

The odds of winning in the Publishers Clearing House Sweepstakes can vary significantly depending on the specific promotion and the For example, if a sweepstakes has thousands or even millions of entries, the chance of winning the grand prize can be quite slim. On the other hand, some PCH promotions may have fewer entries, which could improve the odds for participants. It is worth noting that Publishers Clearing House employs a random selection process when choosing winners, so there is no guaranteed way to increase one's odds of winning. Participants are encouraged to enter as many times as they can within the promotional guidelines to enhance their chances. For the most accurate and up-to-date information regarding specific sweepstakes and their odds, it is advisable to check the current website or promotional materials provided by Publishers Clearing House....

How does Publishers Clearing House select winners?

Publishers Clearing House employs a unique and carefully designed process for selecting winners in their various sweepstakes. The company The selection process typically takes place during specially scheduled events, which are openly advertised in advance. During these events, the designated drawing team conducts the selection using randomized methods to ensure that every entry has an equal chance of winning. The integrity of the drawing process is paramount, and Publishers Clearing House often takes steps to promote transparency by having independent auditors oversee the drawings. In addition to these random drawings, the company may also have specific criteria that could apply to particular promotions or contests. This means that while the random drawing is the primary method, certain sweepstakes may be tailored to include additional factors for selection. Overall, Publishers Clearing House is committed to maintaining a reputable and trustworthy selection process that has been recognized and upheld over the years. For those interested in the specifics of ongoing promotions or how entries are handled, it is a good idea to visit their current web page for the latest information and rules regarding entry and drawing procedures....

What happens if a winner cannot be reached or refuses the prize?

If a winner of a Publisher's Clearing House sweepstakes cannot be reached or refuses to accept their prize, there are specific protocols In such cases, Publisher's Clearing House has the right to select an alternate winner from the entries received. This ensures that the prizes are awarded in a timely manner and allows other participants a chance to win. It is worth noting that refusal to accept a prize may also result in forfeiture, as participants usually agree to the rules upon entering the sweepstakes. For specifics regarding prize claims, notifications, and the implications of refusal, it is advisable to review the official rules and guidelines available on the current Publisher's Clearing House website....

What happens if I win but do not claim my prize?

If an individual wins a prize through Publisher's Clearing House but does not claim it, there are specific procedures that are typically Once the claim period elapses, Publisher's Clearing House generally has the right to reallocate the prize or offer it to other eligible participants. It is important for winners to stay informed about the claim process, including how to submit the required documentation, such as proof of identity, as well as any additional steps needed to finalize the prize award. Furthermore, it is essential to be aware that PCH takes prize claims seriously and has processes in place to ensure that winners are legitimate and meet all necessary criteria. If you are interested in learning more about the specifics of claiming a prize or the rules regarding unclaimed winnings, you may want to reference the official Publisher's Clearing House website for the most current and detailed information....

Are there restrictions on who can enter Publishers Clearing House?

Publishers Clearing House does have specific restrictions regarding eligibility for participation in their sweepstakes and promotions. Furthermore, individuals who reside in certain regions, such as state or local jurisdictions that have laws prohibiting such sweepstakes, may also be restricted from entering. It is important for participants to familiarize themselves with the official rules and regulations that govern the particular promotion they are interested in. These rules usually provide detailed information regarding eligibility criteria, entry methods, and prize claims. For the most accurate and comprehensive information, individuals can refer to the specific sweepstakes or promotion rules available on the current Publishers Clearing House website. This will help clarify any questions about eligibility and ensure a smooth entry experience....

Can I win multiple prizes from Publishers Clearing House?

Yes, it is indeed possible to win multiple prizes from Publishers Clearing House. Many participants have experienced this and won several...

Entry and Fees

Are there any fees or purchases required to enter or win the sweepstakes?

Publisher's Clearing House does not require any fees or purchases to enter their sweepstakes or to win prizes. Entry is free, and individuals...

How can I enter the Publishers Clearing House sweepstakes?

Entering the Publishers Clearing House sweepstakes is a straightforward process that allows participants to vie for exciting prizes. Another way to enter is through PCH's mail-in entries. Participants can obtain entry forms from advertisements that PCH may send, or they can create their own entries by writing their names, addresses, and entries on a piece of paper and mailing it to the designated address provided by PCH. Additionally, PCH hosts various sweepstakes that may have different entry requirements or methods, so it is advisable to pay attention to the specific instructions for each sweepstakes you wish to enter. For the most up-to-date information, individuals should refer to the current web page of Publishers Clearing House, where they can find specific details, rules, and regulations related to entering the sweepstakes....

Products and Purchases

What types of products does Publishers Clearing House sell?

Publishers Clearing House offers a wide range of products, primarily focusing on direct to consumer sales through various channels....

Can I return or exchange products purchased from Publishers Clearing House?

Publisher's Clearing House generally does not permit returns or exchanges for products purchased through their channels. Once an order...

What payment methods does Publishers Clearing House accept?

Publishers Clearing House provides various payment methods for prize winnings, including checks, direct deposit, and pre-paid debit...

Prizes and Delivery

How long does it take to receive a prize from Publishers Clearing House?

The time it takes to receive a prize from Publishers Clearing House can vary based on several factors. Generally, if a winner is confirmed, It is also important to note that there are specific verification processes that winners must go through before prizes can be claimed. This includes confirming the identity of the winner and the legitimacy of the win, which can impact the timeline. Once all necessary documentation is verified, winners are typically contacted with details regarding the prize delivery. For the most accurate and up-to-date information regarding prize timelines, it is advisable to check the relevant pages on the official website, as they will provide the latest updates and specifics on prize distribution processes....

Is Publishers Clearing House available internationally or only in the United States?

Publishers Clearing House primarily operates within the United States. The company is best known for its sweepstakes and prize giveaways,...
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