I have recently purchased a device called "Harmony" which allows me to control all of m...
GetHuman-immitche's problème de service client avec Hotwire de juillet 2018
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The issue in GetHuman-immitche's own words
I have recently purchased a device called "Harmony" which allows me to control all of my devices through an app on my phone. I have installed a brand new router, and have tried connecting my Hotwire cable box to my router via an Ethernet cable, but I am never able to watch TV. All I ever get is the "Wait till your set top box turns on", which I don't understand since everything is plugged in (Hotwire box to the router), and the Hotwire box is turned on. When I don't plug it into the router, and plug the Ethernet cable into the wall (which is what is was initially connected to), I can actually watch TV.**Is there something I'm doing wrong? Is the Hotwire box not supposed to be connected to a router, but instead straight in to the wall? I would like to solve this issue as fast as possible please!
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