I have moved to Assisted Living residence. I need to change my address and phone number.

GetHuman923150's customer service issue with GHI (Emblem Health) from July 2018

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The issue in GetHuman923150's own words
The problem: I have moved to Assisted Living residence. I need to change my address and phone number.
GetHuman923150 did not yet indicate what GHI (Emblem Health) should do to make this right.
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GHI (Emblem Health)

Customer service issue
Reported by GetHuman923150
Jul 27th, 2018 - a yr ago
I have an issue with GHI (Emblem Health) too
Fixed
Seen by 5 customers so far
Similar issue to 4 others
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Items needed
Account holder name
Policy number
Date of birth
Billing address
Email address on the account
Timeline
GetHuman923150 started working on this issue
Jul 27th, 2018 6:08pm
GetHuman923150 shared this issue with others over email
Jul 27th, 2018 6:08pm
GetHuman923150 indicated the issue is not fixed yet.
Jul 27th, 2018 7:12pm
GetHuman923150 indicated the issue is not fixed yet.
Aug 1st, 2018 5:55pm