I have waited for over half an hour for someone to call me back and nothing. This is terrible service.

GetHuman6608850's problème de service client avec GEICO de septembre 2021

Aide sur mon problème GEICO
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Numéro de compte, date de naissance, e-mail sur le compte, nom du titulaire du compte, numéro de téléphone sur le compte et type de voiture
The issue in GetHuman6608850's own words
During Sept. I was side swiped by a cal trans sweeper truck. My side mirror was hit by the truck and broken. I called highway patrol and they took the information and located the sweeper and its driver. I have a claim and have filed paperwork with cal trans. Geico has taken pictures and met with me. My mechanic has the mirror and is ready to replace it. GNC auto would put a used mirror on the car but I want my mechanic to install a new one. I want to make sure that the mirror and my deductible will be covered before I make my appt. My claim * is:****************. I would like this to be taken care of as it has gone on way too long.
This is so frustrating as no one ever calls me back or answers the phone. I am so tired of what you call customer service.
Trying to get in touch over this issue, just once would be nice.
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GEICO

Problème de service client
Reported by GetHuman6608850
sept. 16, 2021 - il y a un mois
Not resolved
Vu par 9 clients jusqu'à présent
Problème similaire à 3092 autres
0 clients suivant ce

Timeline

GetHuman6608850 a commencé à travailler sur ce problème
sept. 16 11:46pm
GetHuman6608850 indique que le problème n'est pas encore résolu.
sept. 17 4:20am
GetHuman6608850 indique que le problème n'est pas encore résolu.
sept. 17 4:21am