Re tracking ID ********** - driver came to our house yesterday Jun **. Only our ** year...

GetHuman-ianmcnai's customer service issue with DHL (Canada) from June 2019

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The issue in GetHuman-ianmcnai's own words
Re tracking ID ********** - driver came to our house yesterday Jun **. Only our ** year old son was home. He did not have $**.** to pay the taxes*fees. The driver apparently recorded it as "refused delivery", according to DHL email received tonight & package is being shipped back to vendor. My wife WANTS the package & she paid the fees online at about **:** am today Jun **. HOW CAN WE GET THE PACKAGE BACK?
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DHL (Canada)

Customer service issue
Reported by GetHuman-ianmcnai
Jun 26th, 2019 - 2 mons ago
I have an issue with DHL (Canada) too
Not resolved
Seen by 5 customers so far
Similar issue to 327 others
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Timeline
GetHuman-ianmcnai started working on this issue
Jun 26th 4:11am