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Craigslist Customer FAQ

Top Answers & How-to Guides

What is Craigslist's Phone Number?

The question we are asked most often is about how to talk to Craigslist customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How Do I Reset My Craigslist Password?

Craigslist is a platform that allows you to sell many different items. If you're having a clear out and want to make some extra money,...

How Do I Unblock My Craigslist Account?

Craigslist is cracking down on scammers and has suspended many people's accounts. They block accounts that have major issues and, in...
Ask any question you have about Craigslist customer service, get an answer now.

Recent Craigslist Customer Questions

All of my posts are being removed. How can I stop this from happening?

If your posts are being removed, it's likely that they violate Craigslist's terms of use or posting guidelines. Review those guidelines to ensure your content is compliant. Common reasons for removal include posting in the wrong category, using prohibited content, or repeated posting of similar ads. Make sure your postings are unique, relevant, and appropriately categorized. Additionally, avoid any practices that might appear spammy, as these can lead to removal.
Asked Jun 15, 2025 11:17 PM

How do i get a response back from the person needing a room ,i used the email in their drop down box. I got a message back saying my message was undeliverable, why is this . Miss Henley

If your message was undeliverable, it may be due to several reasons. The email address provided might be incorrect or no longer active. It's also possible that the recipient's inbox is full or there are other technical issues with their email server. We recommend checking the email you sent for any typos, and if the problem persists, consider using a different method to contact them, such as responding through Craigslist's messaging system directly.
Asked Jun 8, 2025 9:35 PM

Why do I keep getting flagged after just 30 minutes of posting while others do not?

Posts can be flagged for various reasons, including violating Craigslist's terms of use or posting rules, such as choosing incorrect categories or using misleading titles. User behavior, such as reporting, and automated systems may also flag content. If your posts are consistently flagged, it may be helpful to review Craigslist's guidelines and ensure your content complies with their rules.
Asked May 10, 2025 4:30 PM

I inadvertently posted an ad on craigslist in the wrong town. How can I change that?

If you've posted an ad in the wrong town on Craigslist, you cannot change the location of the ad directly. Instead, you should delete the incorrect ad and then create a new one with the correct location. Make sure to select the appropriate town or city when posting your new ad.
Asked Apr 21, 2025 1:46 PM

When I post an ad with my iPhone, it never shows up on the app. I receive emails stating that I submitted successfully. If I access Craigslist on my desktop it is listed there but not on my iPhone.

This issue may be caused by the app not refreshing properly or a delay in syncing. Try closing the app completely and reopening it. Ensure your app is updated to the latest version, as updates can resolve bugs. Additionally, check your internet connection. If the issue persists, it may be a temporary glitch. Your ad should appear across all platforms eventually since it's successfully posted.
Asked Apr 8, 2025 1:03 AM

Help me with my Craigslist customer service issue

Reporting and Fraud

How Do I Report That Someone Is Using My Phone Number on Craigslist?

If you believe that someone is using your phone number to post ads on Craigslist, there are several ways you can report the user. You...

What Do I Do If Someone Posted My Phone Number on Craigslist?

Craigslist is an online marketplace for various services, but some users use it for illegal acts like 'doxing' by posting personal...

How do I report fraud or a scam to Craigslist?

Craigslist remains a popular platform for buying and selling, but it also attracts scams. To protect yourself and others, learn to...

Account Issues

How Do I Reset My Craigslist Password?

Craigslist is a platform that allows you to sell many different items. If you're having a clear out and want to make some extra money,...

How Do I Unblock My Craigslist Account?

Craigslist is cracking down on scammers and has suspended many people's accounts. They block accounts that have major issues and, in...

Can I remove my phone number from a Craigslist ad?

Yes, it is possible to remove your phone number from a Craigslist ad, but the exact steps can vary depending on how you initially posted If you cannot access your ad for any reason, you may wish to consider flagging the ad for removal. Flagging is a way to alert Craigslist to issues with the posting, and it could lead to its removal. It is important to remember that once an ad is flagged, the process may take some time, and there are no guarantees that it will be taken down. If you need further assistance, it can be helpful to look at the help section or the contact information on the current Craigslist web page for more detailed guidance. It is always a good practice to keep your personal information secure when posting online....

Posting and Listings

How do I know if my Craigslist ad was flagged?

Craigslist ads may be removed for violating terms of use, including illegal or misleading content. Users can flag ads or they may be...

Why is my posting not showing up on Craigslist?

Often times when you try to post something on Craigslist you can run into problems. Here's how to solve some of the most common problems....

Are there any fees for posting on Craigslist?

Craigslist generally allows users to post most types of ads free of charge. However, there are certain categories where fees may apply....

How do I create a listing on Craigslist?

Creating a listing on Craigslist is a straightforward process that can be accomplished in just a few steps. First, users should navigate After clicking on that link, users will be prompted to select the type of listing they wish to create. Craigslist offers various categories such as "For Sale," "Housing," "Jobs," "Services," and more. Selecting the appropriate category helps potential responders to find the listing more easily. Following the category selection, users will be guided to a form where they can enter relevant details about their listing. This includes adding a descriptive title, a detailed description of the item or service being offered, and setting an appropriate price if applicable. Users can also upload images to enhance their listing, which can attract more attention from potential buyers. After everything is filled out, it is important to review the information for accuracy. Users should then proceed to publish the listing. Craigslist may send a verification email to confirm the posting. As a best practice, users should check their email for any confirmation or additional instructions. Once the listing is published, it can be found under the selected category, and users may track responses through their provided email. For any specific questions or if users need additional assistance, checking the bottom of the Craigslist webpage for contact information or help is advisable....

What types of items can I post on Craigslist?

Craigslist offers a diverse platform for individuals to post a wide variety of items for sale. Typically, users can list items that Users can also list items in categories specifically designated for certain interests, like collectibles, antiques, or sporting goods. It is important to note, however, that Craigslist has guidelines concerning the types of items that can be listed. Prohibited items include, but are not limited to, illegal goods, stolen property, and certain restricted items, such as firearms or drugs. To ensure compliance, users should review the local Craigslist section to familiarize themselves with its specific rules and guidelines, which can usually be found on the website itself. This will help avoid any potential issues with postings....

How do I edit or delete my Craigslist ad?

To edit or delete a Craigslist ad, the process is relatively straightforward, although it may vary slightly depending on the specific From this list, you can select the ad you wish to edit or delete. Clicking on the ad will typically present you with options to modify its content, such as the title, description, and images. After making your changes, ensure you save them to update the ad effectively. If you decide to delete the ad instead, there should be an option to remove it permanently. Keep in mind that once an ad is deleted, it cannot be recovered, so proceed with caution. If you are using Craigslist without an account, locate the original email you received when you posted the ad, as it contains a link to edit or delete the listing. For further details or assistance, it might be beneficial to check the FAQ section of Craigslist’s website at www.craigslist.org....
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Craigslist issues reported to GetHuman
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