Craigslist Customer FAQ

Posts may get flagged for various reasons, including violations of Craigslist's terms of use, posting in the wrong category, or if the content is deemed inappropriate or spammy by other users. It's important to ensure your post complies with Craigslist's posting guidelines and to avoid excessive reposting. Reviewing the rules and community standards can help improve your chances of successful posting.

If your Craigslist account is blocked, it may be due to a violation of Craigslist's terms of service. Review the guidelines to ensure compliance. You can attempt to regain access to your account by following the prompts in the account recovery section. If you believe the block was a mistake, there may be options for disputing the block. For more specific assistance, please refer to the most up-to-date contact information available on this page.

If your account has been put on hold, it may be due to unusual activity or a violation of Craigslist policies. It's important to secure your account immediately. Change your password and ensure your email account linked to Craigslist is secure. For the most accurate guidance on resolving your account hold, refer to the link to the most up-to-date contact information right here on this page.

We understand your frustration with flagged posts. However, we don't have the ability to remove flags or directly intervene in the posting process. Posts may be flagged for various reasons, including potential violations of community guidelines, duplicate content, or flagged by other users. It's important to review the guidelines thoroughly and ensure your post adheres to them. Consider adjusting your wording, including images, or changing the category to improve visibility and acceptance.

To refresh your ad to the top of the list on Craigslist, simply log into your account, go to your posted ads, and select the option to repost or renew your ad. This action can bring your ad back to the top of the listings, making it more visible to potential buyers or respondents. Be aware that there may be limits on how often you can refresh an ad, depending on the category and location.