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Allegiant Customer FAQ

Top Answers & How-to Guides

What is Allegiant's Phone Number?

The question we are asked most often is about how to talk to Allegiant customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What is Allegiant's policy on flight cancellations and delays?

Allegiant has specific policies in place regarding flight cancellations and delays that aim to provide clarity and assistance to passengers In the event of a cancellation, passengers are typically given options such as rebooking on a subsequent flight or receiving a full refund for the unused portion of their ticket. Additionally, Allegiant strives to accommodate passengers by finding alternative travel arrangements if feasible. However, it is important to note that the airline does not automatically provide compensation for delays or cancellations that are caused by factors outside of their control, such as severe weather conditions or air traffic control issues. For delays, Allegiant's policy is generally to provide updates to passengers regarding the status of their flight. Lengthy delays may also result in accommodations, though this can vary depending on the specifics of the situation. Passengers are encouraged to check their flight status regularly, especially if they suspect their flight may be affected. It is essential for travelers to be aware of the terms and conditions outlined in their ticket purchase and to regularly consult the Allegiant website for the most current policies. Changes and updates can occur due to various factors, and the airline's official site will provide the most reliable information. For specific inquiries regarding individual situations, the current web page may also offer relevant contact details to seek further assistance....
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Recent Allegiant Customer Questions

How do I print my boarding passes

You can print your boarding passes by logging into your Allegiant account on the website or through the mobile app. Once you check in for your flight, you will have the option to print your boarding pass. Ensure you have access to a printer to obtain a physical copy. You can also save the boarding pass to your mobile device if you prefer not to print it out.
Asked Jul 4, 2025 6:03 PM

Do I need to print out my own Allegiant airline ticket ?

You do not need to print your ticket. Allegiant allows you to check in and access your boarding pass digitally through their mobile app or website. You can present your boarding pass on your mobile device at the airport. However, if you prefer a physical copy, you can print it before your flight.
Asked Jun 3, 2025 12:26 PM

can a parent go through the gate with a 15 year old till they board the plane

Generally, children aged 15 can travel alone, but parents or guardians typically cannot go through security and into the gate area unless they have a valid boarding pass for their own flight. However, it’s best to check specific airline policies regarding unaccompanied minors for the most accurate information.
Asked May 24, 2025 11:38 PM

Not eligible for mobile checkin see allegiant representative for assistance

If you're unable to check in using the Allegiant mobile app, it may be due to various reasons. These could include: having an issue with the payment, carrying an infant on your lap, traveling with pets, or having additional needs like unaccompanied minor service. In such scenarios, the mobile app will direct you to see an Allegiant representative for assistance at the airport. The staff at the Allegiant customer service desk at your departure airport can check you in and print out your boarding pass. They'll also help you with any other issues you might be having. So, do not worry and ensure you reach the airport ahead of your flight time.
Asked Jun 9, 2024 12:42 AM

If I left a bag at pei terminal and it was returned to lost and found and I am now in Michigan could this bag be sent to Michigan on an allegiant flight

Yes, Allegiant's Lost and Found department does everything they can to track down the rightful owner of left-behind items. In most cases, after verifying your ownership, they can send your bag to you in Michigan. However, Allegiant may charge you for shipping and handling, so keep that in mind. Please contact Allegiant's Lost and Found Department, either by calling or emailing them. The fee and timing of the delivery may vary based on factors like the weight of the bag, the distance it has to travel, and the shipping method chosen.
Asked May 4, 2024 4:05 AM

Help me with my Allegiant customer service issue

In-flight Services

How Do I Report or Recover a Lost or Stolen Item with Allegiant?

When traveling, items will sometimes go missing due to being lost or stolen. When traveling with Allegiant Air, when you notice your...
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Does Allegiant provide in-flight entertainment or Wi-Fi?

Allegiant Airlines does not typically offer in-flight entertainment or Wi-Fi on its flights. The airline focuses on providing low-cost Regarding Wi-Fi, Allegiant does not currently provide this service on its aircraft. Travelers should consider this aspect when planning their trip, particularly if they anticipate needing internet access throughout their flight. For the most current information on Allegiant's in-flight services or any changes in their policies, it is a good idea to visit their official website, where all relevant details are updated regularly. This will provide the most accurate and helpful information to enhance your travel experience....
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Booking and Confirmation

What Do I Do If I Have Not Received My Confirmation Email with Allegiant Airlines?

It's said that the hardest part of taking a vacation is actually booking the reservation. That may be true because travelers can worry...
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How Do I Cancel My Allegiant Airlines Flight?

We are going to show you how to cancel your Allegiant Airlines flight in a step-by-step manner below. This guide will make the cancellation...
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What happens if my Allegiant flight is delayed or canceled?

If a passenger's Allegiant flight is delayed or canceled, there are several policies and procedures that may apply to assist travelers When a flight is delayed, Allegiant may provide updates about the estimated departure time and any reasons for the hold-up. Passengers can expect to receive notifications if the delay extends beyond a certain duration. For significant delays, Allegiant may issue meal vouchers or accommodations depending on the length of the delay and the specific circumstances. In the event of a flight cancellation, Allegiant will generally offer affected passengers the option to rebook on the next available flight to the same destination without any additional fees. Another option may include receiving a full refund for the ticket purchased if the traveler prefers not to rebook. It is important for passengers to review the terms and conditions associated with their tickets to understand their entitlements. Passengers can check the status of their flights on Allegiant's official website, which also provides additional information about travel policies. If further assistance is required, Allegiant's customer service representatives are available to address concerns regarding rebooking, refunds, or travel changes. It is advisable to look for the most current contact information and options directly through the Allegiant webpage to ensure timely assistance during disruptions....
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Are there any additional fees or charges I should be aware of when booking a flight with Allegiant?

When booking a flight with Allegiant, it is important to understand that there may be additional fees and charges that are separate First, one of the most common additional charges involves baggage fees. Allegiant allows one personal item to be carried on for free, but larger carry-on bags and checked luggage typically incur fees. These fees can vary based on the weight and size of the baggage, as well as when they are paid, either during the booking process or later. Booking baggage in advance online is generally less expensive than paying for it at the airport. Moreover, Allegiant may charge for seat selection. Passengers may choose to select their seats at the time of booking, which can come with an extra fee, especially for preferred seating closer to the front. Additionally, if you are considering flight add-ons such as travel insurance or priority boarding, these services also represent additional costs. It is advisable for passengers to review the fare details thoroughly when booking their flight. The booking page provides an overview of potential fees and charges, helping travelers to make informed decisions. For the most current and accurate information regarding fees, visiting the official Allegiant website is recommended....
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Payment and Refunds

Can you get a refund on Allegiant flights?

Flight cancellations can be caused by unexpected changes in weather or other factors, making it important to know your airline's cancellation...
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What forms of payment does Allegiant accept?

Allegiant offers a variety of payment options to accommodate different customer preferences. Customers can typically pay for their...
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Does Allegiant offer a frequent flyer program?

Allegiant Air does not have a traditional frequent flyer program in the same way that larger airlines do. Instead of offering miles In this program, customers can earn points through various means, such as booking flights, hotel stays, and rentals through designated partners. Once points are accumulated, they can be redeemed for discounts on future Allegiant flights and, in some cases, partner services. This approach allows travelers to benefit from their loyalty without adhering to complex rules often associated with traditional frequent flyer programs. For those who travel frequently with Allegiant, it can be beneficial to sign up for their email alerts and promotions, as this keeps travelers informed about sales, special offers, and new routes that can enhance their travel experience. In addition, customers might find it helpful to review the latest information on Allegiant's website, which can lead to discovering new ways to save or earn rewards. If you have further questions about earning points or specific details about the program, the website is also a good resource for current updates and options....
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Flight Information

How do I change my ticket or flight information with Allegiant Airlines?

Allegiant Airlines makes it easy to modify your flight details with step-by-step instructions. Familiarize yourself with their change...
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How early should I arrive at the airport for Allegiant flights?

For Allegiant flights, it is generally recommended for passengers to arrive at the airport at least two hours prior to their scheduled...
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How do I check in for my Allegiant flight?

Checking in for an Allegiant flight is a straightforward process that can be done online or at the airport. For online check-in, travelers If travelers prefer to check in at the airport, Allegiant advises arriving at least two hours before the scheduled departure. Airport check-in requires travelers to go to the Allegiant ticketing counter, where they can present identification and receive their boarding passes. It is important to keep in mind that travelers should always verify their flight status and any specific check-in requirements by visiting the Allegiant website for the most current information. The website also provides guidance on any additional procedures that may be in place, especially in relation to travel requirements....
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What is Allegiant's policy on flight cancellations and delays?

Allegiant has specific policies in place regarding flight cancellations and delays that aim to provide clarity and assistance to passengers In the event of a cancellation, passengers are typically given options such as rebooking on a subsequent flight or receiving a full refund for the unused portion of their ticket. Additionally, Allegiant strives to accommodate passengers by finding alternative travel arrangements if feasible. However, it is important to note that the airline does not automatically provide compensation for delays or cancellations that are caused by factors outside of their control, such as severe weather conditions or air traffic control issues. For delays, Allegiant's policy is generally to provide updates to passengers regarding the status of their flight. Lengthy delays may also result in accommodations, though this can vary depending on the specifics of the situation. Passengers are encouraged to check their flight status regularly, especially if they suspect their flight may be affected. It is essential for travelers to be aware of the terms and conditions outlined in their ticket purchase and to regularly consult the Allegiant website for the most current policies. Changes and updates can occur due to various factors, and the airline's official site will provide the most reliable information. For specific inquiries regarding individual situations, the current web page may also offer relevant contact details to seek further assistance....
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Baggage and Carry-on

What is Allegiant's baggage policy?

Allegiant has specific guidelines regarding baggage that travelers should be aware of when planning their journey. For carry-on luggage, If a passenger wishes to bring additional carry-on baggage, Allegiant provides the option to purchase a carry-on bag allowance. The maximum dimensions for a carry-on bag are 9 x 14 x 22 inches, and there may be additional fees associated with this option, which vary depending on the route and time of booking. When it comes to checked baggage, Allegiant allows travelers to check up to four pieces of luggage for a fee. Each checked bag must not exceed 50 pounds and should have dimension limits of 80 linear inches (length plus width plus height). Fees for checked baggage can vary and may increase based on when you purchase the allowance, either online prior to your flight or at the airport. Travelers are advised to visit Allegiant's official website for the most current and detailed information regarding baggage fees, size restrictions, and any updates to the baggage policy. Additionally, Allegiant may have specific restrictions for certain items, including sports equipment and oversized baggage, so it is essential to familiarize oneself with those rules prior to travel. Being aware of these regulations can help ensure a smoother travel experience....
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Can I bring a carry-on bag on Allegiant flights?

Yes, Allegiant Airlines allows passengers to bring a carry-on bag on their flights, but it is important to be aware of their specific If travelers wish to bring a larger carry-on bag, Allegiant has specific dimensions that need to be followed. The bag must not exceed the dimensions of 22 inches in length, 14 inches in width, and 9 inches in height, including wheels and handles. It is advisable to check the most current guidelines directly on Allegiant's official website, as policies may change or be subject to updates. Additionally, travelers should be mindful of any restrictions on the contents of their carry-on bags, especially with regard to liquid items. Checking the website for further details can ensure a smoother and more enjoyable travel experience....
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Are there any restrictions on the size or weight of carry-on luggage on Allegiant flights?

Allegiant Air has specific guidelines regarding carry-on luggage that travelers should be aware of to ensure a smooth travel experience. For those needing additional space, Allegiant offers the option to purchase a carry-on bag. This carry-on bag may not exceed the dimensions of ten by sixteen by twenty-four inches and must fit in the overhead bin. In terms of weight, Allegiant does not impose a specific weight limit for carry-on luggage, but passengers are encouraged to consider the practicality of lifting their bags into the overhead bin. It is advisable for travelers to check the latest updates on the Allegiant website, as policies may vary over time or based on specific routes. For detailed information or any changes regarding baggage policies, the current web page is a helpful resource to consult....
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Can I bring food or drinks on Allegiant flights?

Allegiant provides travelers with specific guidelines regarding food and drinks on their flights. Passengers are welcome to bring their On board, Allegiant generally does not provide complimentary meals or beverages, with the exception of water, which is available upon request. Passengers looking for a more substantial meal during their flight may consider purchasing items from the onboard menu, which typically features a variety of snack and beverage options available for purchase. Overall, bringing your own food and drinks can enhance your experience while ensuring you have access to your preferred nourishment during the flight. For more comprehensive information, travelers may find it beneficial to refer to the specific details on Allegiant's official website....
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Travel Requirements

Do I need to print my boarding pass for Allegiant flights?

For Allegiant flights, passengers have the option to either print their boarding pass or use a digital version on a mobile device....
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What identification do I need to travel with Allegiant?

When traveling with Allegiant, passengers are required to present valid identification at the airport. For domestic flights within...
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Pets and Special Assistance

Can I bring my pet on board an Allegiant flight?

Allegiant has specific policies regarding traveling with pets on their flights. Generally, Allegiant Airlines allows small dogs and In addition to the size and weight restrictions, there is typically a fee associated with bringing a pet in the cabin. Vaccination records or health certificates may also be required, depending on your destination. Allegiant does not allow pets to be transported in the cargo area, so those traveling with larger pets may need to consider alternative arrangements. For the most accurate and up-to-date information regarding policies and fees, it is best to take a look at Allegiant's website directly....
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Can I request special assistance or accommodations for a disability or medical condition on Allegiant flights?

Yes, Allegiant does provide options for passengers who require special assistance or accommodations due to a disability or medical Passengers who require assistance at the airport, such as wheelchair service or help navigating through airport security, should inform Allegiant of these needs during the booking process or by calling the customer service line. Additionally, if a passenger requires special accommodations on board, such as seating arrangements or assistance with boarding and deplaning, it is advisable to discuss these options with Allegiant prior to travel. Allegiant strives to be compliant with the Air Carrier Access Act and aims to accommodate all customers to the best of their ability. For detailed information on the types of assistance available and any specific policies, it can be helpful to check the official Allegiant website or the current web page that addresses special assistance. Passengers should familiarize themselves with these resources to ensure they are prepared for their journey....
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