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Social Security Customer FAQ

Top Answers & How-to Guides

What is Social Security's Phone Number?

The question we are asked most often is about how to talk to Social Security customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How Do I Get a Replacement Social Security Card?

Whether you lost your Social Security card, it was destroyed, or you need to replace your old card with a new one due to a name change...

What Do I Do If I Forgot My Social Security Password and Username for My Online Account?

If you forgot your Social Security password and username for your online account, you can reset them in a few simple steps. All you...
Ask any question you have about Social Security customer service, get an answer now.

Recent Social Security Customer Questions

I need to reset my password but have a new email

To reset your password with a new email address, visit the Social Security website and follow the password reset instructions. You will likely need to verify your identity, so make sure you have the necessary information handy. If you don't have access to the old email, look for options for account recovery.
Asked Dec 30, 2024 8:10 PM

Medicare Enrollment not showing up on Medicare.

If your Medicare enrollment is not showing up on the Medicare system, it could be due to a delay in the update of their databases. Usually, this process should take a few weeks after you enroll. If it's been longer than this, there may be a problem with your enrollment. Confirm your enrollment and the details you provided. If everything seems in order but your enrollment still isn't showing, it may be best to directly contact the Social Security Administration or the entity where you applied for Medicare to help rectify the issue.
Asked Mar 13, 2024 12:37 AM

Help me with my Social Security customer service issue

Account Assistance

How Do I Get a Replacement Social Security Card?

Whether you lost your Social Security card, it was destroyed, or you need to replace your old card with a new one due to a name change...

What Do I Do If I Forgot My Social Security Password and Username for My Online Account?

If you forgot your Social Security password and username for your online account, you can reset them in a few simple steps. All you...

How Do I Update My Account Information with Social Security?

To keep your Social Security account information accurate, update it on the SSA website. Log in, navigate to your profile, and choose...

Application Process

How Do I Report a Change in Address to Social Security?

This article outlines the steps necessary to update your address at the Social Security Administration website to avoid any disruptions...

Can I apply for Social Security benefits online?

Yes, individuals can apply for Social Security benefits online through the Social Security Administration's official website. The online...

What documents do I need to apply for Social Security benefits?

When applying for Social Security benefits, an individual will need to provide several important documents to ensure a smooth application Additionally, medical records may be necessary, particularly for those applying for disability benefits. These records should comprehensively detail the medical condition and its impact on the individual's ability to work. Any evidence regarding previous work history, such as W-2 forms or self-employment tax returns, should also be included, as Social Security considers work history when determining benefit eligibility. Lastly, the Social Security Administration may request information about any other deductions or income information relevant to the benefits. People interested in applying for benefits can visit the current Social Security Administration web page to find a complete list of required documents and additional application guidance. It is vital for anyone looking to apply to gather all pertinent documentation beforehand to facilitate the process....

How long does it take to process a Social Security benefits application?

Processing times for a Social Security benefits application can vary based on several factors, including the type of benefits being It is also worth noting that after an initial application is approved, it can take additional time for the first payment to be processed. Social Security aims to keep applicants informed, and individuals can check the status of their applications online through the official website. For those who might be considering applying or are currently in the process, it is advisable to have all necessary documentation ready to help expedite processing. For the most accurate and up-to-date information regarding processing times and any potential delays, individuals may want to refer to the current page on the Social Security Administration's website....

Benefits Questions

What Do I Do If I'm Missing a Social Security Payment?

If you don't receive your payments on time, the SSA suggests that you call the agency on the phone and ask for help.here some helpful...

What Do I Do If I Have a Question About My Social Security Benefits?

If you have any questions about your Social Security Benefits, you can get help from their help desk with these helpful tips.

What is the maximum Social Security retirement benefit?

The maximum Social Security retirement benefit varies depending on the year an individual reaches full retirement age and their earnings To qualify for the maximum benefit, individuals must have a long work history, typically having earned the maximum taxable earnings for at least thirty-five years. It is important to note that the monthly benefit amount can also be affected by the age at which one chooses to begin receiving benefits. For example, individuals who begin benefits before their full retirement age will receive a reduced monthly amount, whereas those who delay benefits past their full retirement age will receive an increased amount. For the most current information, individuals can refer to the official Social Security Administration website....

Can I receive Social Security benefits while still working?

Yes, individuals can receive Social Security benefits while still working, but there are certain conditions and limits that apply. Once a person reaches full retirement age, they can earn any amount and continue to receive their benefits without any reduction. Additionally, it is important to note that those who receive Social Security Disability Insurance, or SSDI, and are working must remain below a different earnings threshold defined by Social Security. Exceeding this threshold for three consecutive months may result in the loss of disability benefits. Individuals who are considering working while receiving Social Security benefits should stay informed about these limits and how they may impact their overall benefit amounts. For the most current information regarding earnings limits and rules, visiting the appropriate section of the Social Security Administration's official website may be helpful, as it provides updated details and resources....

Can I receive Social Security benefits if I am living outside the United States?

Yes, individuals can receive Social Security benefits while living outside the United States, but there are specific conditions and First, the primary concern is whether the individual is eligible for Social Security benefits in the first place, which typically requires having sufficient work credits from employment in the United States. If this requirement is met, it is possible to receive benefits abroad. Another critical point to consider is the country of residence. Some countries have restrictions that may affect the ability to receive ongoing benefit payments. In certain instances, the Social Security Administration may only send payments to beneficiaries in countries with whom the United States has specific agreements. Furthermore, it is essential to report any address changes or changes in financial status to the Social Security Administration, as these factors can impact benefit eligibility. Lastly, because the policies can be complex and may change, individuals living outside the United States are encouraged to visit the official Social Security Administration website for the most current information and guidance. This site provides additional details about international payments and can answer specific questions regarding individual circumstances....
We look to the Social Security issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Social Security issues reported to GetHuman
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