Navient Customer FAQ

Navient is an excellent option for military members looking for student loan assistance. The company offers several benefits to help...

If you have Navient student loans then there are a number of different payment plans you could qualify for. Any federal Navient loans...

Yes, it is possible to defer loan payments with Navient under certain circumstances. A deferment is a temporary period during which To initiate a deferment, the borrower typically needs to check their eligibility based on their specific loan type and circumstances. It is also essential to provide the necessary documentation to support the request for deferment. Navient offers different deferment options, including those for economic hardship, military service, or specific educational deferments. It is recommended for borrowers to review the information available on the official Navient website to understand the specific requirements and processes for obtaining a deferment. This site is likely to provide the most accurate and up-to-date information about the deferment options available, along with any required application forms or procedures to follow....

Yes, it is possible to consolidate loans serviced by Navient. Navient offers borrowers the option to consolidate their federal student If your loans are private, you may explore a private loan consolidation or refinancing option, typically offered by various private lenders. It is crucial to thoroughly research and assess the terms and potential benefits associated with consolidating or refinancing before making a decision. For detailed information regarding the types of loans you hold and the consolidation options available, it is advisable to check the current information on the Navient website or consult your loan documentation for specifics....

The grace period for Navient loans typically lasts for six months after a borrower graduates, leaves school, or drops below half-time...

The maximum loan term for Navient loans can vary depending on the type of loan and the borrower's repayment plan. Generally, for federal...

This article describes how to set up automatic payments for student loans with Navient. Instructions are given for the autopay set...

Navient allows you to reset your password if you forgot it. If your account is locked, you may contact the customer service agents...

Navient loans can have a range of interest rates, which vary depending on several factors including the type of loan, the date the...

The differences between federal and private student loans are significant and can impact a borrower’s financial situation and options Federal student loans are issued by the government and typically offer more favorable terms compared to private loans. One key feature of federal loans is that they often come with fixed interest rates, which means the rate will not change over the life of the loan. Furthermore, federal loans provide various repayment plans, including income-driven repayment options and potential for loan forgiveness programs, particularly for those in public service jobs. Borrowers also have options for deferment and forbearance under federal loans if they encounter financial hardship. In contrast, private student loans are provided by banks, credit unions, or other financial institutions. The terms for private loans can vary widely depending on the lender, the borrower's creditworthiness, and other factors. Private loans may have variable interest rates, which can change over time, and they often lack the flexible repayment options and protections available with federal loans. Borrowers of private loans may find that they are subject to stricter credit checks and may even require a co-signer, especially if they have limited credit history. Because each type of loan has its unique features and terms, it is essential for borrowers to carefully consider their options and choose the loan that best fits their financial needs. For further information regarding specific loans, it may be useful to visit the current web page for more details....

Yes, borrowers can make extra payments towards their Navient loans. Extra payments can help reduce the principal balance more quickly Flexibility in making additional payments is typically a feature of most loan servicing agreements, including those with Navient. Borrowers may consider making extra payments during months when they have additional funds available, such as bonuses or tax refunds, to pay down their loans faster. For specific guidance on how to make these payments or to confirm any details regarding processing, it is advisable to refer to the official Navient website, where updated procedures and contact information can be found....

The processing time for a loan modification request with Navient can vary depending on several factors, including the complexity of Navient aims to communicate with borrowers throughout the process, keeping them informed about the status of their application. If additional information is needed, they will usually reach out directly to the applicant. To get the most accurate and up-to-date information regarding loan modifications, borrowers can check the official Navient website. It is advisable for borrowers to regularly monitor their loan account and any correspondence from Navient to ensure they do not miss critical updates....