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Quality Inn Customer FAQ

Top Answers & How-to Guides

What is Quality Inn's Phone Number?

The question we are asked most often is about how to talk to Quality Inn customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Are there meeting/conference facilities available?

Quality Inn properties often provide meeting and conference facilities designed to accommodate various events and gatherings. These In addition to meeting spaces, many Quality Inn locations may offer catering services or partnerships with local catering companies to provide food and beverage options during events. This can enhance the overall experience for attendees, making it easier to focus on the agenda at hand. For the most accurate and up-to-date information, it is recommended to visit the official website of Quality Inn, where you will find contact details for specific locations, allowing for inquiries about meeting and conference facilities tailored to individual needs....
Ask any question you have about Quality Inn customer service, get an answer now.

Recent Quality Inn Customer Questions

How or who do I make a complaint about a franchise owner

To make a complaint about a Quality Inn franchise owner, you can contact Quality Inn's parent company, Choice Hotels International. They have direct oversight of all their franchises and can handle these kinds of complaints. Providing them with specific information such as the name, location of the hotel, and detailed account of your experience will help them address your issue more effectively.
Asked May 3, 2024 5:57 PM

Who do I contact if a Quality inn and suites employee Illegally charged my Debit card $2188 for a room she was staying in at the motel she works at

We're very sorry to hear about this frustrating situation. If you suspect an unauthorized transaction has occurred, please immediately contact your bank or financial institution to dispute the charges. Additionally, report this incident to the management team at the specific Quality Inn and Suites location where this occurred as soon as possible. They can help investigate the matter further. Remember, it is crucial to act promptly to resolve such issues.
Asked Mar 13, 2024 12:43 AM

Help me with my Quality Inn customer service issue

Amenities and Services

What amenities does Quality Inn offer?

Quality Inn offers a variety of amenities designed to enhance the guest experience and ensure a comfortable stay. Typically, guests Many Quality Inn properties feature a fitness center, ideal for those who wish to maintain their exercise routine while traveling. You may also find business facilities available, such as meeting rooms and services that cater to corporate travelers. In terms of accommodations, Quality Inn often provides flat-screen televisions, refrigerators, microwaves, and coffee makers in guest rooms. Some locations may also have additional amenities like an outdoor heated pool or pet-friendly policies, making it convenient for all types of travelers. It is advisable to visit the specific Quality Inn location's webpage or check recent reviews for the most accurate information on amenities, as offerings may vary by property....

Do all rooms have free Wi-Fi?

Quality Inn properties typically offer complimentary Wi-Fi access in guest rooms and common areas, as it is a standard amenity aimed...

Is there a fitness center on-site?

Many Quality Inn locations feature on-site fitness centers for the convenience of guests who want to maintain their exercise routines...

Do you offer airport shuttle services?

Quality Inn locations may vary in the amenities they offer, including airport shuttle services. Some Quality Inn hotels do provide...

Is parking available for guests?

Parking availability for guests at Quality Inn properties can vary depending on the specific location and its facilities. Generally,...

Are there meeting/conference facilities available?

Quality Inn properties often provide meeting and conference facilities designed to accommodate various events and gatherings. These In addition to meeting spaces, many Quality Inn locations may offer catering services or partnerships with local catering companies to provide food and beverage options during events. This can enhance the overall experience for attendees, making it easier to focus on the agenda at hand. For the most accurate and up-to-date information, it is recommended to visit the official website of Quality Inn, where you will find contact details for specific locations, allowing for inquiries about meeting and conference facilities tailored to individual needs....

Room Details

What is the check-in/check-out time?

At Quality Inn hotels, the standard check-in time is typically around 3:00 PM, while the check-out time is generally set for 11:00...

Is breakfast included in the room rate?

Whether breakfast is included in the room rate at Quality Inn can vary by location and the specific type of booking made. Generally, However, it is important to note that some locations may have specific packages or rates that do not include breakfast. To find out the most accurate information, it is advisable for guests to check the details of their reservation at the time of booking or refer to the hotel’s specific page on the Quality Inn website. This way, potential guests can ensure they are aware of the amenities available during their stay and whether breakfast is included in their room rate....

Are pets allowed in the hotel?

Quality Inn properties vary in their pet policies, and it is important for guests to note that not all locations permit pets. Many...

Are there smoking rooms available?

Quality Inn properties generally cater to a wide variety of guests, and smoking policies may vary by location. Some Quality Inn hotels...

Policies

What is the cancellation policy?

Quality Inn typically offers a variety of cancellation policies that may vary by location, booking method, or specific rates chosen. It is essential to note that non-refundable rates may have different terms and typically do not allow for cancellations or modifications without incurring a fee. Additionally, third-party booking sites may impose their own policies regarding cancellations, which could differ from those directly offered by Quality Inn properties. To get the most accurate information regarding cancellation policies, it is advisable to refer to the specific reservations made or check the current web page related to a chosen Quality Inn location. This can provide clarity on the terms applicable to your booking and ensure a full understanding of any potential charges associated with cancellations....

Can I earn rewards points by staying at Quality Inn?

Yes, guests can earn rewards points by staying at Quality Inn properties. Quality Inn is part of the Choice Hotels network, which operates To earn points, guests must join the Choice Privileges program, which is free to join. Once enrolled, members can earn points for each qualifying stay based on the length of their stay and the amount spent. Additionally, there are opportunities to earn bonus points through promotions or by booking through the Choice Hotels website or mobile app. For more information about the rewards program, current promotions, and specific earning rates, visitors can check the official Choice Hotels or Quality Inn website, where detailed insights and terms can be found. This allows guests to maximize their stay and enjoy the benefits of membership while traveling....
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