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Pure Romance Customer FAQ

Top Answers & How-to Guides

What is Pure Romance's Phone Number?

The question we are asked most often is about how to talk to Pure Romance customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Is there a rewards program for Pure Romance customers?

Yes, Pure Romance offers a rewards program for its customers called "Pure Romance Rewards." By registering for this program, customers...
Ask any question you have about Pure Romance customer service, get an answer now.
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Recent Pure Romance Customer Questions

Is pure romance shipped discreaitly

Yes, Pure Romance ships its products discreetly to ensure privacy. All packages are delivered in plain, unmarked boxes or envelopes, without any branding that indicates what's inside. Your confidentiality is important to us.
Asked Jan 25, 2025 4:18 AM

Help me with my Pure Romance customer service issue

Ordering

How can I place an order?

To place an order with Pure Romance, you can visit our website and browse our products. Once you have selected the items you wish to...
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About Pure Romance

What is Pure Romance?

Pure Romance is a leading company specializing in intimate products, relationship enhancement, and sexual health education. With a...
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How long has Pure Romance been in business?

Pure Romance has been in business since 1993, making it a trusted name in the adult toy and relationship enhancement industry for over...
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Products

What kind of products does Pure Romance sell?

Pure Romance offers an extensive range of high-quality intimate products designed to enhance intimacy, inspire sexual wellness, and...
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Are Pure Romance products safe to use?

Yes, Pure Romance products are safe to use. We prioritize the safety and well-being of our customers above all else. All our products...
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Payment

What payment methods are accepted by Pure Romance?

Pure Romance accepts various payment methods to provide convenience to its valued customers. We accept all major credit cards, including...
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Returns

What is the return policy for Pure Romance products?

The return policy for Pure Romance products allows for returns within 30 days of purchase. In order to be eligible for a refund, the...
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Shipping

Are Pure Romance products shipped discreetly?

Yes, Pure Romance products are shipped discreetly to ensure your privacy. We understand the importance of discreetness when it comes...
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Hosting Events

Can I host a Pure Romance party?

Yes, you can definitely host a Pure Romance party! Hosting a Pure Romance party is a fantastic way to have a fun and empowering time...
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Consultant Offers

Do Pure Romance consultants offer any discounts or promotions?

Yes, Pure Romance consultants do offer discounts and promotions. As independent consultants, they have the freedom to provide various...
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Rewards Program

Is there a rewards program for Pure Romance customers?

Yes, Pure Romance offers a rewards program for its customers called "Pure Romance Rewards." By registering for this program, customers...
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