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Pinterest Customer FAQ

Top Answers & How-to Guides

How do I Contact Pinterest Customer Service?

The question we are asked most often is about how to talk to Pinterest customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How Do I Reactivate a Suspended Pinterest Account?

Communication is the most critical aspect of all organizations, either online or offline. To make customers and users of your services...

How Do I Move Pins Between One Account to Another on Pinterest?

If you'd like to move pins from one Pinterest account to another, first you'll want to login to your account with the pins you want...
Ask any question you have about Pinterest customer service, get an answer now.

Recent Pinterest Customer Questions

how do i access my account on my iphone?

To access your Pinterest account on your iPhone, download the Pinterest app from the App Store. Once installed, open the app and tap on "Log in." Enter your email address and password associated with your account. If you've forgotten your password, you can tap on "Forgot password?" to reset it. After logging in, you'll have full access to your account and can start pinning!
Asked Jul 1, 2025 10:11 PM

I am being billed for ads I did not run.

If you are being billed for ads you did not run, it is important to review your ad account for any campaigns that may be active. Additionally, check if there have been any unauthorized access or changes made to your account. If you suspect fraudulent activity, please secure your account and follow the necessary steps for reporting. For further assistance, there is a link to the most up-to-date contact information right here on this page.
Asked May 25, 2025 7:30 PM

How do I appeal a suspended Account?

To appeal a suspended account on Pinterest, you should follow the instructions provided in the email you received regarding the suspension. This email typically includes details about the suspension and instructions on how to submit your appeal. Make sure to provide any required information and clarify your situation in your appeal.
Asked May 3, 2025 4:11 PM

Not able to sign into my old account

If you're unable to sign into your old account, make sure you are using the correct email address and password. If you've forgotten your password, you can reset it through the "Forgot password?" link on the sign-in page. Check your email for a password reset link. If you no longer have access to the email associated with your account, account recovery options may be limited.
Asked Apr 16, 2025 8:33 PM

Hello, can you unblock my pinterest account?

We're unable to assist with unblocking accounts directly. There is a link to the most up-to-date contact information right here on this page that can help you with this issue.
Asked Apr 13, 2025 7:21 AM

Help me with my Pinterest customer service issue

Content and Privacy

How to Stop Pinterest from Posting on Facebook?

If you have set your Pinterest account to automatically post your Pins to your Facebook account and want it to stop, it is pretty easy...

What are Pinterest's community guidelines?

Pinterest's community guidelines are essential for fostering a safe and positive environment for all users on the platform. These guidelines The guidelines emphasize respect for intellectual property, stating that users should only share content they have the rights to or provide proper credit to the original creators. Furthermore, Pinterest prohibits the dissemination of content that could be deemed offensive, hateful, or harmful, including but not limited to hate speech, harassment, and graphic violence. Additionally, Pinterest maintains a strict policy against misinformation, particularly concerning health and safety issues, which underscores the platform's commitment to user well-being. Users are encouraged to engage authentically by sharing their unique perspectives and ideas, while also being mindful of the impact their contributions may have on others. To maintain a welcoming atmosphere, Pinterest encourages users to report any content or behavior that violates these community guidelines. This collaborative approach ensures that everyone can participate in a respectful and constructive manner. For those interested in more specific details regarding what is and is not permitted on the platform, it is recommended to refer to the most current version of the community guidelines available on the Pinterest website. This resource will provide comprehensive information for users to navigate their interactions on the platform responsibly....

Can I hide my profile from others on Pinterest?

Pinterest allows users to adjust their privacy settings to control who can view their profiles and boards. However, it does not provide To change the visibility of your boards, navigate to your settings and look for options related to privacy. You can also manage who can see your activities and what content is displayed on your profile. If you want to delve deeper into privacy settings, you may want to explore the help section or relevant articles on the Pinterest website for more detailed instructions or information about managing your profile visibility....

What should I do if I receive spam or unsolicited messages on Pinterest?

If a user receives spam or unsolicited messages on Pinterest, it is important to handle the situation appropriately to maintain a positive Additionally, users can report spam messages directly to Pinterest. There is typically a reporting feature available in the message interface or the user's profile. By selecting this option, users can notify Pinterest about the unsolicited message, helping to keep the community safe and enjoyable for everyone. Reporting spam can also assist Pinterest in taking appropriate action against accounts that may violate their policies. Moreover, users should ensure they review their privacy settings on Pinterest. Adjusting these settings can help minimize unwanted interactions by controlling the information that is shared with other users. It is important for users to stay vigilant and to utilize the tools and features Pinterest offers, as this can enhance their overall experience on the platform. Lastly, for more assistance or specific inquiries, checking the help section of the Pinterest website may provide additional resources and information....

Account Management

How Do I Reactivate a Suspended Pinterest Account?

Communication is the most critical aspect of all organizations, either online or offline. To make customers and users of your services...

How Do I Recover My Pinterest Account?

Pinterest users can delete their accounts temporarily or permanently. Temporary deactivation removes boards, while permanent deletion...

How Do I Delete My Pinterest Account?

This guide provides step-by-step instructions for deleting your Pinterest account. After logging in, go to Settings, click on "Delete...

How can I change my Pinterest account settings?

To change account settings on Pinterest, a user typically needs to start by logging in to their Pinterest account through the website In the settings section, users will find various options to modify their account. These include updating personal information such as name, email address, and password. Additionally, users can adjust privacy settings, notification preferences, and language options. If the user wishes to change their account type, they may also find options to switch between personal and business accounts. For changes to specific board settings or pin visibility, users can access those features directly from their individual boards or pins. It is always beneficial for users to review the current Pinterest help center or their account settings page for the most up-to-date information, as features may change over time....

What should I do if I forget my Pinterest password?

If a user forgets their Pinterest password, there is a straightforward process they can follow to reset it. First, the user should Once the email address has been entered, the user will receive an email from Pinterest containing instructions on how to reset their password. It is important for the user to check their inbox, and if they do not see the email, they should also look in their spam or junk folders. Following the instructions in the email will allow the user to create a new password. After successfully resetting the password, the user should be able to log in to their Pinterest account with ease. If any further assistance is needed, users may want to refer to the help section on the Pinterest website for additional information....

App Issues

Why Does Pinterest Ask Me to Verify My Age?

Age verification is ultimately designed to protect minors. Requiring that a minor is at least thirteen is put in place to ensure that...

What Do I Do If I'm Having a Problem with My Pinterest App?

Are you experiencing problems with your Pinterest app, you can solve any of them in a few steps with these helpful tips.

How do I report inappropriate content on Pinterest?

Reporting inappropriate content on Pinterest is a straightforward process designed to ensure that the platform remains safe and enjoyable First, the user should locate the pin or board that they find concerning. Once found, they can click on the three dots, often referred to as the "More" option, which is typically situated at the top right corner of the pin or board. This action will reveal a menu that includes the option to "Report Pin" or "Report Board." The user should select this option and follow the prompts to specify the reason for the report. Pinterest may ask for additional information to help with the review process. After the user submits the report, Pinterest's team will investigate the issue and take appropriate action based on their findings. For further information or specific inquiries related to reporting content, it may be helpful to refer to the current web page on Pinterest for additional guidelines and resources....

Pins and Boards

How Do I Move Pins Between One Account to Another on Pinterest?

If you'd like to move pins from one Pinterest account to another, first you'll want to login to your account with the pins you want...

Can I collaborate with others on a board in Pinterest?

Yes, Pinterest allows users to collaborate with others on boards, which is a fantastic way to share ideas and inspiration. When you...

How can I delete a pin from my board?

To delete a pin from a board on Pinterest, you will need to start by navigating to the specific board that contains the pin you wish...

How do I create a new board on Pinterest?

To create a new board on Pinterest, users can follow a few simple steps. First, they should log into their Pinterest account either After selecting this option, users will be prompted to enter a name for their new board. It is important to choose a descriptive name that reflects the board's theme or purpose. Users can also decide whether to keep the board public or set it to private, allowing for more control over who can view it. Once the desired settings are selected and the name is entered, users can finalize the creation by clicking the "Create Board" button. The new board is now ready for users to add pins, allowing them to organize their favorite ideas, inspiration, or projects effectively....
We look to the Pinterest issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Pinterest issues reported to GetHuman
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