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Philips Lifeline Customer FAQ

Top Answers & How-to Guides

What is Philips Lifeline's Phone Number?

The question we are asked most often is about how to talk to Philips Lifeline customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What is the cost of Philips Lifeline?

The cost of Philips Lifeline varies depending on the specific plan chosen. The basic HomeSafe Standard plan starts at $29.95 per month....
Ask any question you have about Philips Lifeline customer service, get an answer now.

Recent Philips Lifeline Customer Questions

what kinds of current watch alert buttons are available?

Philips Lifeline offers a variety of alert systems, including wrist-worn help buttons. One such option is the Fall Detection pendant system, which will automatically signal for help if the system detects a fall. This wrist-worn button is especially designed to ensure that help is always close at hand, even when the user cannot manually activate the device. Please note that the specifics of available devices can vary, so it's important to check with Philips Lifeline directly to confirm which devices are currently available.
Asked Mar 21, 2024 5:20 PM

Help me with my Philips Lifeline customer service issue

Overview

What is Philips Lifeline?

Philips Lifeline is a trusted and reliable medical alert service designed to provide individuals with peace of mind and independence....

How does Philips Lifeline work?

Philips Lifeline works by providing a personal emergency response system that ensures help is just a button press away. The user wears...

Eligibility

Who can use Philips Lifeline?

Philips Lifeline is designed for individuals who are at least 18 years old and living independently or with caregivers. It caters to...

Compatibility

Do I need a landline for Philips Lifeline to work?

No, you do not need a landline for Philips Lifeline to work. Philips Lifeline offers multiple options to connect their medical alert...

Can I take Philips Lifeline with me when I travel?

Yes, you can take Philips Lifeline with you when you travel. Philips Lifeline offers a portable option called GoSafe, which is designed...

Emergency Response

What happens if I press the help button by accident?

If you accidentally press the help button on your Philips Lifeline device, there is no need to worry. Our highly trained Response Center...

What happens if I press the help button and cannot speak or explain my situation?

If you find yourself in a situation where you cannot verbally communicate your emergency, pressing the help button will still activate...

Insurance

Is Philips Lifeline covered by insurance?

Yes, Philips Lifeline is often covered by insurance. Many insurance plans, including Medicaid and Medicare, provide coverage for medical...

Cancellation

Can I cancel my Philips Lifeline service?

Yes, you can cancel your Philips Lifeline service anytime by contacting our customer support team at the provided phone number or email....

Cost

What is the cost of Philips Lifeline?

The cost of Philips Lifeline varies depending on the specific plan chosen. The basic HomeSafe Standard plan starts at $29.95 per month....
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