ChimeFAQ client

To transfer funds to an external bank, you need to activate your Chime Card first. If you haven't received your card yet, you'll need to wait until it arrives and is activated. Once activated, you can then proceed with your external fund transfers.

Yes, you can receive your tax refund directly to your Chime account. When filing your tax return, provide your Chime account and routing numbers, which are found in the Chime app. This allows the IRS to deposit your refund directly into your Chime account, enabling you to access your funds quickly.

We recommend reviewing the link on this page for the most up-to-date contact information, where you can find assistance for recovering access to your Chime account.

If your account is on hold, you will need to follow the appropriate steps provided by Chime to resolve the issue. There should be a link to the most up-to-date contact information right here on this page that you are viewing.

You can use your Chime card in Spain and other international locations as long as the merchant accepts Visa. Ensure you have activated international transactions in your account settings. Be aware that foreign transaction fees may apply, and inform Chime about your travel plans to avoid any service interruptions.