Amazon Logistics Customer FAQ

If your order has been delivered to the wrong address twice, it is important to check the shipping address on your order confirmation. If the address is correct, please follow the process outlined for reporting delivery issues. We recommend providing as many details as possible regarding the situation to facilitate the investigation. You can find the most up-to-date contact information right here on this page for assistance.

Unfortunately, we cannot provide specific window times for deliveries. Packages are typically delivered within a broader time frame, but individual delivery times may vary based on location and other factors.

There is a link to the most up-to-date contact information right here on this page that will help you reach out to someone who can assist with your delivery and tracking updates.

There is a link to the most up-to-date contact information right here on this page that you're viewing.

To change your delivery address, you can usually do so through your Amazon account. Navigate to your orders, select the order you want to modify, and look for the option to change the delivery address. If the order hasn't shipped yet, you'll be able to update the address. If it's already in transit, the address can't be changed.