Contact SafeLink

The best of the 7 ways to get in touch with SafeLink by GetHuman

SafeLink Phone Number
800-378-1684 · Service Clients
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SafeLink Live Chat
SafeLink customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.
Also, we partner with a US-based firm with experts on staff that you can chat with to troubleshoot your issue for a small fee. Click to chat with a paid expert.

Recent reasons customers contacted SafeLink:

My account is cancelled because of nlad update whatever that meens
I have a phone which is paid off through metro it was on a line with someone I no longe...
I cannot call but text only I need it fix so I can call I don’t know *****
Can't make calls nor receive calls
I still haven't received my safelink phone I've tried my tracking number you all sent a...
My phone was stolen and I wanted to activate this Alcatel flip top phone with new sim c...
Purchased $** internet plan two days ago. What I am getting is extremely slow and I nee...
What do I do next now that my account is approved for LifeLine benefits?
Is my service on and do I need a new phone?
Cancel safelink. I no longer wish this service.
My safelink phone has been stolon *** ******
I am a senior and I would like to see you if I could sign up for the SafeLink program.
i can't hear on the safelink phone and when i called for help they said the phone was...
I was sent a sim activation kit for safelink i had to go borrow money to purchase a GSM...
I broke my phone I tried a long while ago to get a new one. %called and they told me I...
More customer issues

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SafeLink contact information - compared

Above are our top recommendations for how to contact SafeLink, including their top phone number and live chat options. Below you can compare and contrast the 7 ways to contact SafeLink by looking at which ones are the fastest and which ones other customers recommend the most for solving SafeLink customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact SafeLink across the following mediums: Phone, Chat, Web, Email.

Phone number / contactWaitVotes
Service Clients
20 min596
26 min2691
Service Clients
21 min197
Live Chat
Service Clients
10 min1973
Online Help
Service Clients
<38 heures2269
Service Clients
<3 heures2104
Service client international
18 min969

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