Contact Playstation

The best of the 4 ways to get in touch with Playstation by GetHuman

Playstation Phone Number
800-345-7669 · Service Clients
GetHuman features available:
  • Current hold time
  • Remind me when call center opens
  • Fastest way to talk to a real Playstation rep
  • Pro tips & talking points
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Playstation Live Chat
Playstation customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.
Also, we partner with a US-based firm with experts on staff that you can chat with to troubleshoot your issue for a small fee. Click to chat with a paid expert.

Recent reasons customers contacted Playstation:

needed to change password. I thought I was using the correct pw. I did not receive a...
I was playing *k with a friend i met online, me and * buddies were playing and a certai...
I no longer have access to my PlayStation account cause i don’t have access to my * ste...
My PlayStation is stuck in a safemode loop please help me get it out**
Hi* I'm enquiring about my ps*. It requested an update yesterday, but for some rea...
Can’t upgrade my PS* version to ps*
It says my PSN account has been banned n I wanna know why I haven't use my account in years
Hi, I got suspended from "PlayStation"
My controller keeps blinking like it’s charging and it unplugged I turned off my ps* an...
I got banned for no reason. Haven’t been on the game In * weeks and got an email about...
My son accidentally scratched too much off the gift card. The code can't be seen so as...
It’s asking for a * way code, I havnt got * because iv got a new mobile number
I bought something on my PlayStation and it wasn’t what I expected so I wanted a refund...
Cannot log in. I tried to reset password and did not receive a reset password email...
I had tried to download mafia *:definitive edition from my library but when I went to t...
More customer issues

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Playstation contact information - compared

Above are our top recommendations for how to contact Playstation, including their top phone number and live chat options. Below you can compare and contrast the 4 ways to contact Playstation by looking at which ones are the fastest and which ones other customers recommend the most for solving Playstation customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Playstation across the following mediums: Phone, Web, Twitter, Chat.

Phone number / contactWaitVotes
800-345-7669
Service Clients
2 min574
Online Help
Service Clients
<10 heures2567
@AskPlayStation
Service Clients
55 min1519
Live Chat
Service Clients
20 min1572

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