Contact Playstation

The best of the 4 ways to get in touch with Playstation by GetHuman

Playstation Phone Number
800-345-7669 · Service Clients
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  • Fastest way to talk to a real Playstation rep
  • Pro tips & talking points
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Playstation Live Chat
Playstation customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.
Also, we partner with a US-based firm with experts on staff that you can chat with to troubleshoot your issue for a small fee. Click to chat with a paid expert.

Recent reasons customers contacted Playstation:

Hello this is to tell you that I am having my account hacked and that I am asked for th...
I bought vc for **.** and i did not get the vs in my account
To whom it may concern,**My name is Colin McNally and I am an avid PS fan. I have had e...
it says i have a account activated when i try to activate mine but i dont have none activated
I can’t sign in I Got Reported
banned for porographic pic i did not post
I don’t have access to PlayStation plus when I already payed for it
It bought something it wasn't supposed to buy NBA *K** for PS* I want a refund
I want a refund for NBA *K** for PS*
long time gamer.in call of duty mw game i purchesed cp points for $**.**, a couple of w...
in cod mw, i purchased **** cp points for $**.**,on * occasions i purchased * bundles,t...
Can't change old email address
I was told I would get a code for free themes by getting the Platinum trophy for Person...
I tried ordering from the site and was told they do not accept international cards. But...
I can't log in to my playstation network it's been about ** hours I've tried to get the...
More customer issues

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Playstation contact information - compared

Above are our top recommendations for how to contact Playstation, including their top phone number and live chat options. Below you can compare and contrast the 4 ways to contact Playstation by looking at which ones are the fastest and which ones other customers recommend the most for solving Playstation customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Playstation across the following mediums: Phone, Web, Twitter, Chat.

Phone number / contactWaitVotes
800-345-7669
Service Clients
2 min574
Online Help
Service Clients
<10 heures2574
@AskPlayStation
Service Clients
55 min1526
Live Chat
Service Clients
17 min1579

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Contacting Playstation at a Glance

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