Contact Playstation

The best of the 4 ways to get in touch with Playstation by GetHuman

Playstation Phone Number
800-345-7669 · Service Clients
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  • Fastest way to talk to a real Playstation rep
  • Pro tips & talking points
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Playstation Live Chat
Playstation customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.
Also, we partner with a US-based firm with experts on staff that you can chat with to troubleshoot your issue for a small fee. Click to chat with a paid expert.

Recent reasons customers contacted Playstation:

Someone with my login had logged into my account and changed the email and password so...
Hi I recently changed my PSN username, it’s been over a week and it hasn’t updated.
my system has been broken and i need it to be repaired.
Old number for * step verification. I can’t access old number. I need to update to new...
I came across a player who showed hatred toward the African American community and thin...
My ps* is says it's charging my controller when thr there is no USB cable connected to...
Someone stole my Playstation *
I cant fill my credit card information on my ps*, it always denies access for no reason...
My card was charged for the playstation plus subscription and I want a refund
I was falsely reported about my name being abusive when its not abusive at all. I've ha...
PlayStation won’t let me use my old online id on a different account
i am trying to buy a ps* on the play station store website**i put in all my details and...
My account has been suspended For impropriate language but The person that reported me...
For two month's now, I've not been able to make purchases on my Playstation account, so...
Misleading information from site and customer service led me to purchase and download i...
More customer issues

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Playstation contact information - compared

Above are our top recommendations for how to contact Playstation, including their top phone number and live chat options. Below you can compare and contrast the 4 ways to contact Playstation by looking at which ones are the fastest and which ones other customers recommend the most for solving Playstation customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Playstation across the following mediums: Phone, Web, Twitter, Chat.

Phone number / contactWaitVotes
Service Clients
2 min574
Online Help
Service Clients
<10 heures2632
Service Clients
55 min1584
Live Chat
Service Clients
20 min1637

Does GetHuman work with Playstation?

GetHuman does not work with Playstation's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Playstation at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Playstation's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

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