Contact Playstation

The best of the 4 ways to get in touch with Playstation by GetHuman

Playstation Phone Number
800-345-7669 · Service Clients
GetHuman features available:
  • Current hold time
  • Remind me when call center opens
  • Fastest way to talk to a real Playstation rep
  • Pro tips & talking points
Or just take advantage of GetHuman's tools for getting attention on your issue faster:

Help me with my issue

Playstation Live Chat
Playstation customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.
Also, we partner with a US-based firm with experts on staff that you can chat with to troubleshoot your issue for a small fee. Click to chat with a paid expert.

Recent reasons customers contacted Playstation:

I lost access to an account where i had Call of Duty: Infinite Warfare which i obtained...
My ps* is getting terrible wireless internet speeds and the ethernet will not connect
My account won’t allow me to log in I haven’t been on for a while but now I just reset...
i can’t purchase nothing from the store it’s been going on for a good * months now i ca...
I lost access to my original ps* and it's still activated as my primary ps* and now I'm...
I want to get Playstation plus but none of my cards are going through so I can rebuy it
Need to cancel a preordered game**No response through website
I was recently charged $**.** to my cash app account from Playstation Network in which...
Play station wont turn on
I need a copy of the receipt of a PlayStation that I purchased directly from PlayStatio...
My account got hacked along with my card on file. I have been notified of game purchase...
asking me for a * steps verification code and not getting the code
My Sims * game keeps crashing on my PS*. It had recently been updated, but since the up...
I was asleep and woke up and my account was band and I didn’t do nothing
It’s not letting me put in a PlayStation code
More customer issues

Help me with my issue

Playstation contact information - compared

Above are our top recommendations for how to contact Playstation, including their top phone number and live chat options. Below you can compare and contrast the 4 ways to contact Playstation by looking at which ones are the fastest and which ones other customers recommend the most for solving Playstation customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Playstation across the following mediums: Phone, Web, Twitter, Chat.

Phone number / contactWaitVotes
Service Clients
2 min574
Online Help
Service Clients
<10 heures2636
Service Clients
55 min1588
Live Chat
Service Clients
22 min1641

Does GetHuman work with Playstation?

GetHuman does not work with Playstation's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Playstation at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Playstation's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Chat with an Expert Instead

We partner with a California-based expert help company to provide you with tech support experts 24/7. Enjoy a $1 one-week trial membership and get help from a real support technician now.
Talk To An Expert

Contacting Playstation at a Glance

Contacting Other Companies

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!