Contact Playstation

The best of the 4 ways to get in touch with Playstation by GetHuman

Playstation Phone Number
800-345-7669 · Service Clients
GetHuman features available:
  • Current hold time
  • Remind me when call center opens
  • Fastest way to talk to a real Playstation rep
  • Pro tips & talking points
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Playstation Live Chat
Playstation customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.
Also, we partner with a US-based firm with experts on staff that you can chat with to troubleshoot your issue for a small fee. Click to chat with a paid expert.

Recent reasons customers contacted Playstation:

Play station now subscription cannot subscribe and dont want to wait till the plus merge
I have brought a ** months membership and have put the code in but it ain't working hav...
I need change my account of country
PlayStation plus renewal *How do I renew it expires today just want to continue playing...
Code bought already redeemed
I brought a ** dollar psn card and they saying it’s insufficient funds that don’t make...
Pre-paid card not working
I bought call of duty vangaurd points to add to my account but I wasn't given the a rec...
i bought Blair Witch VR but it isnt the VR version and now the game doesnt seem to be l...
There was an update on the PlayStation and now my password is gone and I don't know wha...
I’m trying to sign in to my PSN but it’s saying there’s an error and the error is NP...
Hi my sign in ID is attached to an old email and when I went to reset it I could not re...
Good day Sony i am getting *An error has occurred.(SU-*****-*) Message while installing...
Hello What happens is that I scratched the Playstation * card code wrong and now I can...
I own ps plus but monthly games downloaded from ps plus are locked and I am unable to p...
More customer issues

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Playstation contact information - compared

Above are our top recommendations for how to contact Playstation, including their top phone number and live chat options. Below you can compare and contrast the 4 ways to contact Playstation by looking at which ones are the fastest and which ones other customers recommend the most for solving Playstation customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Playstation across the following mediums: Phone, Web, Twitter, Chat.

Phone number / contactWaitVotes
Service Clients
2 min574
Online Help
Service Clients
<10 heures2600
Service Clients
55 min1552
Live Chat
Service Clients
20 min1605

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