Contact OnStar

The best of the 3 ways to get in touch with OnStar by GetHuman

OnStar Phone Number
888-466-7827 · Service Clients
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  • Fastest way to talk to a real OnStar rep
  • Pro tips & talking points
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OnStar Live Chat
Unfortunately, OnStar does not offer live chat as a channel for customer service at this time.
Also, we partner with a US-based firm with experts on staff that you can chat with to troubleshoot your issue for a small fee. Click to chat with a paid expert.

Recent reasons customers contacted OnStar:

I have lost my key fob. I have a new one waiting at Jack Burford Chevrolet in Richmond...
I cant afford $**.** a month for onstar. If it dont go back down to $**.**.I'll have...
Need to cancel membership
Our car battery won't start we need help getting back on the road.
Our car battery is dead, we tried jumping out to no avail, we need help to get back on...
Our car battery is dead it won't turn over, we need help getting back on the road.
I don’t have any Service on **** Chevrolet Trax
Remote unlock to my vehicle
I need my car towed to a Chevrolet shop it need service I had it towed through you all...
My keys are locked in my car I believe
******** OnStar representative sent Turn by Turn Navigation to my vehicle at my very sp...
Locked out of my car and the keys are stuck in there and it's running
Need to locate my vehicle. It’s been reported stolen need to know the exact location of...
I need to cancel my plan.
I am locked out of my vehicle
More customer issues

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OnStar contact information - compared

Above are our top recommendations for how to contact OnStar, including their top phone number and live chat options. Below you can compare and contrast the 3 ways to contact OnStar by looking at which ones are the fastest and which ones other customers recommend the most for solving OnStar customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact OnStar across the following mediums: Phone, Web, Facebook.

Phone number / contactWaitVotes
Service Clients
7 min179
Online Help
Service Clients
<10 heures262
Service Clients
2 min174

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