A:At prompt press 1; at prompt press 3, then press 1.Our free phone can also navigate phone menus to get a live human at Nokia for you.
Q:
Does Nokia offer 24 hour customer service?
A:Not at this number; hours here are Mon-Fri 10am-8pm EST.The least busy day is Wednesday, and the most busy day is Thursday.Schedule a call when the call center is open and when it's convenient for you.
Q:
How long will I wait on hold?
A:The average hold time is 4 minutes.The longest hold times are on Thursday, and the shortest are on Monday.You can skip the hold time for free.
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Nokia below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Nokia phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:At prompt press 1; at prompt press 3, then press 1
Below are some clips we've found from Nokia's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
They may ask your reason for calling (instead of a menu)
"Welcome to HMD support.
For monitoring purposes, we record all conversations with our support.
Thank you for calling HP support. How can I help you?"
Excerpt from a call with Nokia
Friday, June 14, 2024 4:49 PM
What are the hours and when should I call?
Nokia operates the call center for this 833-766-5420 phone number Mon-Fri 10am-8pm ET.The short answer is that you should call on a Wednesday.This observation and the following section are based on analysis of a sample set of 352 calls made in the last 90 days using our free, web-based phone (see above).
Call when they- and you- are open
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, you can also schedule the call with Nokia at a time when they are open and when it works for you. We will confirm you are ready before placing the call, just in case. That means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Nokia phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Nokia staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Nokia is Wednesday.The most busy day to call is Thursday, which averages 84% more phone calls by comparison.Again, this is based on a sample of 352 calls made with our AI-powered, web-based phone in the last 90 days.
Mon
Tue
Wed
Quietest
Thu
Busiest
Fri
The shortest wait on hold
We measured the shortest hold times to be on Monday.The longest wait in the queue on average occurs on Thursday.
In summation, the best day to call Nokia is Wednesday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Nokia staffs the call center well on Wednesday.
Why Customers Call Nokia
If you have time to do a bit of reading before you call Nokia, we recommend you read over some of our problem-specific articles.
Click the link above to get answers to just about any Nokia customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Nokia, and their purpose. Are any of these similar to the reason you are trying to call?
Unauthorized phone received: "I received a phone in the mail, and I never ordered it."
- From a call lasting 10m 43s , Jul 21, 2025 3:47 PM
Bluetooth issue: "I could only hear the voices, but they couldn't hear mine."
- From a call lasting 10m 36s , Jul 4, 2025 5:00 PM
Password recovery assistance: "I can't remember the password as it's been so long."
- From a call lasting 4m 44s , Jun 24, 2025 8:40 PM
Information about why customers call Nokia is extracted from issues that customers have reported to GetHuman.
If phone-based customer service is not available, or the wait times are long, many people prefer chat as a next-best option. Some even prefer it to calling on the phone. Luckily, Nokia provides this option.
As a last, sometimes only, resort- Nokia customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Nokia's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Nokia agent. This phone number is Nokia's best phone number because 318 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 833-766-5420 include Make a Purchase, Device Support, Technical Support, Track a Package, Lost or Stolen Phone and other customer service issues. Rather than trying to call Nokia first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or chat or web. In total, Nokia has 1 phone number. It's not always clear what is the best way to talk to Nokia representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Nokia. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Nokia. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.