Contact Mercari

The best of the 5 ways to get in touch with Mercari by GetHuman

Mercari Phone Number
888-325-2168 · Service Clients
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Mercari Live Chat
Unfortunately, Mercari does not offer live chat as a channel for customer service at this time.
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Recent reasons customers contacted Mercari:

My account has been locked for fraudulent and I've been messaging them so many times to...
Cant change my address from PO Box **** to ***** highway ** east. People change their a...
I’m trying to post a listing and want to use the Mercari local option too and when I pu...
Hello. I refunded this item by mistake.My daughter had already packed and shipped the i...
Hello - Im not able to add the photos to a brand new Listing. No matter What I do tryin...
I am trying to remove an credit card completely
Tried to sign in to my Mercari account, and was advised that either password or email w...
I approved a return but the address is not correct I need to fix the address
Credit on broken items id*********
There seems to be an issue with someone’s email address that is not mines located on my...
Hello, my fiance and I shared an account. When we btoke up in May, I tried to set up m...
Macari suspend my account and close it because someone call them saying that I'm steali...
My account has limitations I didn’t do anything harmful at all ! *Can you please help m...
I received a package today. I don’t remember buying and it’s not listed under my orders...
My order has not shipped nor can I contact seller. Want refund if seller isn't going to...
More customer issues

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Mercari contact information - compared

Above are our top recommendations for how to contact Mercari, including their top phone number and live chat options. Below you can compare and contrast the 5 ways to contact Mercari by looking at which ones are the fastest and which ones other customers recommend the most for solving Mercari customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Mercari across the following mediums: Phone, Web, Email, Twitter, Facebook.

Phone number / contactWaitVotes
888-325-2168
Service Clients
8 min172
https://www.mercari.com/help_center/
Service Clients
<12 heures122
contact@mercari.com
Service Clients
<8 heures459
@mercari_app
Service Clients
13 min435
facebook.com/MercariApp/
Service Clients
6 min436

Does GetHuman work with Mercari?

GetHuman does not work with Mercari's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Mercari at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Mercari's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

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