Contact Mercari

The best of the 5 ways to get in touch with Mercari by GetHuman

Mercari Phone Number
888-325-2168 · Service Clients
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Mercari Live Chat
Unfortunately, Mercari does not offer live chat as a channel for customer service at this time.
Also, we partner with a US-based firm with experts on staff that you can chat with to troubleshoot your issue for a small fee. Click to chat with a paid expert.

Recent reasons customers contacted Mercari:

I put the wrong tax information in the tax center now it wont let me change it, could y...
Buyer canceled the sell. How do I get my merchandise back?
i clicked confirm shipment before printing the shipping label for an order and now i ca...
I need to speak to a real person. I have been calling leaving a voice mail. Yall say we...
I bought an item that was damaged during shipment. I sent it back using my own money b...
Item number m********** can’t get shipping label or code is Dugen matic watch
I have purchased * products back to back that has the same issues…. When I purchase the...
I sold an item but when I try to retrieve the shipping label it says it is encrypted an...
My account information is incorrect and I can’t add my card for receiving payment
I need to change my telephone number to ***-***-**** * I also need to change my status...
I accidentally pressed the shipment confirm button. I need to print out the address lab...
Hi I was not able to get my bag authenticated and I tried to get it resolve *My ID Is...
the seller accepted my return but now I dont want to return it. how do I cancel that.
Hey I was told I had * days to verify my account I was busy with work but I still was a...
I was accidentally late on a zip payment because my bank account was hacked. I do not w...
More customer issues

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Mercari contact information - compared

Above are our top recommendations for how to contact Mercari, including their top phone number and live chat options. Below you can compare and contrast the 5 ways to contact Mercari by looking at which ones are the fastest and which ones other customers recommend the most for solving Mercari customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Mercari across the following mediums: Phone, Web, Email, Twitter, Facebook.

Phone number / contactWaitVotes
Service Clients
16 min239
Service Clients
<9 heures55
Service Clients
<16 heures392
Service Clients
10 min368
Service Clients
14 min369

Does GetHuman work with Mercari?

GetHuman does not work with Mercari's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Mercari at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Mercari's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

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