Contact Mercari

The best of the 5 ways to get in touch with Mercari by GetHuman

Mercari Phone Number
888-325-2168 · Service Clients
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Mercari Live Chat
Unfortunately, Mercari does not offer live chat as a channel for customer service at this time.
Also, we partner with a US-based firm with experts on staff that you can chat with to troubleshoot your issue for a small fee. Click to chat with a paid expert.

Recent reasons customers contacted Mercari:

I think I accidentally shipped an order to the wrong address
An item sold on your site was stolen from me. *Item ID: m***********
I would like to change an address that my merchandise is being shipped to**Sprenger pro...
How do I get pay. I am worried the no body is going to pay. Second where do I go to s...
I received my order around last week but I realized the the item was inauthentic but th...
My name is Mark McComb just recently sent a message expecting a delayed response and ma...
I am (was)a brand new member of Mecari am interested to buy a Trivoli radio from*your...
I can’t get into my account and it’s been almost a week now and I can’t seem to get a h...
I'd like to buy this product but the seller responds slowly. It can be seen from the se...
iorderaminiwaterheaterfromwishandgotapairofpants.ontopofthatthepantsarewomenpants.
Jan **, ****:*I just want you to know, I will only be buying items.*Never selling. Than...
A buyer is threatening me with police action because she apparently didn’t read the lis...
I am new to Mercari and just purchased an order on ******** which I received about a we...
I purchased an item from Alex.M.McGraw. It never arrived and then got message he cancel...
Hola buenos d*as el motivo de mi mensajes es q yo ise una compra en mercari compre un a...
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Mercari contact information - compared

Above are our top recommendations for how to contact Mercari, including their top phone number and live chat options. Below you can compare and contrast the 5 ways to contact Mercari by looking at which ones are the fastest and which ones other customers recommend the most for solving Mercari customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Mercari across the following mediums: Phone, Web, Email, Twitter, Facebook.

Phone number / contactWaitVotes
888-325-2168
Service Clients
9 min275
https://www.mercari.com/help_center/
Service Clients
<13 heures91
contact@mercari.com
Service Clients
<9 heures428
@mercari_app
Service Clients
14 min404
facebook.com/MercariApp/
Service Clients
7 min405

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