How Do I Cancel My Order with Wayfair?
In a nutshell: To cancel an order from Wayfair, visit the website, locate the "Customer Service" section, click on "Help Center," find the "Cancel Items" section, and click on the right-pointing arrow
Introduction
If you placed an order from Wayfair and want to cancel it, there are several steps you can take to learn if it's possible.
Go to the Wayfair Website
Visit the Wayfair website.
Locate the "Customer Service" Section
Scroll down on the main page of the Wayfair website until you find the "Customer Service" section.
Find the "Help Center" Line
Locate the "Help Center" line under the "Customer Service" section.
Click on "Help Center"
Click on "Help Center," which will take you to the "Help and Contact" page.
Find the "Cancel Items" Section
Scroll down on the "Help and Contact" page until you find the "Cancel Items" section. It says, "Request a cancellation before your item ships" underneath it.
Click on the Right-Pointing Arrow
Click on the right-pointing arrow in the "Cancel Items" box. You'll be taken to the log-in page.
Sign in to Your Account
Log in to your Wayfair account.
Follow the Cancellation Steps
Complete the provided steps to cancel the Wayfair order. If "Cancel" isn't showing next to the item, it likely means you cannot cancel the order. Additionally, certain items aren't available for cancelation. If you need additional assistance, please move on to the next step.
Contact Wayfair Customer Service
If you can't cancel your order, contact the Wayfair customer service team for more information.
Conclusion
It's important to note that Wayfair tends to ship out its items quickly, so prompt action is important if you decide to cancel one of your orders. While you can certainly contact the Wayfair customer service team if you don't see a "cancel" option next to your item, it may already be too late. However, you can still contact them to learn more about what you can do with your order going forward if canceling isn't an option and you don't want to keep it.
Further questions?
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