VivintFAQ client

We recommend getting in touch with Vivint's customer service directly for specific return instructions. Due to privacy and security considerations, it's best that we don't share the return address here. Each return situation may vary, so direct contact with Vivint will ensure you receive the correct information. Return situations usually depend on your specific situation and may vary based on issues like whether you're within warranty period, if you're under contract, or simply if the equipment is outdated.