South Florida Sun-SentinelFAQ client

We're really sorry to hear that your Sunday South Florida Sun-Sentinel didn't arrive. The Sun-Sentinel is committed to distributing the newspapers as expected. If you haven't received your newspaper, there may be unforeseen situations like bad weather or distribution errors. Please keep in mind that reporting such issues promptly can assist in rectifying the problem much quickly.

To confirm that your subscription to South Florida Sun-Sentinel has been canceled, you should have received a cancellation confirmation email. If you haven't received this, check your email's spam or junk folder. If you still cannot locate a confirmation email, it might require a direct inquiry with the Sun-Sentinel's customer service team to ensure that your cancellation request has been processed correctly. They should be able to provide you the confirmation of your subscription cancellation. Please keep any corresponding documentation for your records.

The South Florida Sun-Sentinel is delivered by a dedicated team of carriers managed by the Sun-Sentinel distribution department. However, the specific delivery company may vary depending on the region of delivery. All efforts are made to ensure that your paper arrives correctly and on time, providing a seamless delivery experience. If there are any issues with delivery, it is recommended to get in touch with Sun-Sentinel's customer service.