Restaurant.comFAQ client

Yes, you can. If your chosen restaurant has closed, Restaurant.com allows you to exchange your certificate for another restaurant. Our aim is to ensure you have a great dining experience, hence the policy to accommodate such unforeseen circumstances.

We're sorry to hear that you're experiencing difficulties exchanging your Restaurant.com certificate for a gift card. Be sure you're logged into your account when making the exchange. If the problem persists, the issue could be related to temporary technical difficulties. We recommend waiting for a few hours before trying again. If the problem continues, you might be trying to exchange a certificate that is not eligible for exchange. Please double-check the specific terms of your certificate, as not all Restaurant.com certificates can be exchanged for gift cards.