En un mot:Check JetBlue's Support page first for information on flight concerns. Use the chat feature for a quick resolution, including Apple Business Chat and WhatsApp options. For
Before contacting JetBlue regarding a concern, we recommend checking JetBlue's Support page first to get the information you want. For example, if you need help with a canceled or delayed flight, go to https://www.jetblue.com/contact-us and click Delayed flight help. You'll find a lot of information about your concern such as what to do when a flight is canceled. If you don't get the information you need and still want to file a complaint, read this article for a step-by-step guide to filing a complaint with JetBlue.
The fastest way to get a resolution for your problem is to contact JetBlue via chat. Go to https://www.jetblue.com/contact-us/chat to begin a conversation
JetBlue offers four chat options for its customers. You can use your Apple and Android device to start a chat, WhatsApp, or web chat. Tap on your preferred option to start a conversation. Technical Support is available 24/7. For Apple Business Chat, make sure your device is compatible. You may also need your phone to connect to WhatsApp chat.
If you prefer to do it on the website, click on the chat button in the lower right corner of the page. Select the best options to begin a conversation. You may also enter your question and follow the on-screen instructions to get help.
Another way to contact JetBlue regarding a concern is to go to this link: https://www.jetblue.com/contact-us/share-a-concern
Enter your contact information, including your email address, so JetBlue can reach out to resolve your concern. Choose a topic and type in your concern. If you have a confirmation code, enter it before clicking Send Email.
Please note that JetBlue may take up to 10 days to contact you regarding your complaint due to the volume of emails they receive.
You can also leave feedback to JetBlue's crewmember. Just go to the Contact Us page, scroll down to Share crewmember feedback and share a compliment or a concern. You'll be asked to complete a form; just follow the on-screen instructions to successfully send the feedback. If you still need assistance with your concern, call JetBlue's Customer Support at your earliest convenience. They are always open to assist customers regarding their flights.
GetHuman travaille depuis plus de 10 ans sur la recherche d'informations sur les grandes organisations comme JetBlue afin d'aider les clients à résoudre plus rapidement les problèmes de service client. Nous avons commencé avec les informations de contact et les moyens les plus rapides pour atteindre un humain dans les grandes entreprises. En particulier ceux avec des systèmes de menu IVR ou téléphoniques lents ou compliqués. Ou des entreprises qui ont des forums d'aide en libre-service au lieu d'un service client. À partir de là, nous nous sommes rendu compte que les consommateurs avaient encore besoin d'une aide plus détaillée pour résoudre les problèmes les plus courants, nous avons donc étendu cet ensemble de guides, qui grandit chaque jour. Et si vous rencontrez des problèmes avec notre Comment déposer une plainte auprès de JetBlue? guide, veuillez nous en informer en nous envoyant des commentaires. Nous voulons être aussi utiles que possible. Si vous avez apprécié ce guide, partagez-le avec vos personnes préférées. Nos informations et outils gratuits sont fournis par vous, le client. Plus il y a de gens qui l'utilisent, mieux c'est.