Instagram Customer FAQ

We understand your concern. If you believe your Instagram account was mistakenly disabled, you can appeal the decision. Open the Instagram app on your device and follow the on-screen instructions for Account Disabled. You'll be directed to a form where you can explain the situation. Fill out the form and wait for Instagram to review your case. They'll get back to you via the email address you provide. It's important to be patient during this process as it may take some time. If your account was indeed disabled by mistake, you should regain access soon.

If your Instagram account was suspended by mistake, go to the app on your device, click on "Help," and then "Report a Problem." Choose "Something isn’t working," and describe the issue, mentioning that your account was suspended by mistake. Submit the report, and Instagram should respond to you about your account status. Please be patient as it may take some time for Instagram to review your account and respond. Keep in mind that accounts may be suspended due to violations of Instagram's Community Guidelines or Terms of Use, so it's important to always abide by these rules.

I'm sorry to hear about your situation. After Instagram reviews an appeal and confirms that an account has been permanently disabled, it is usually final and the account cannot be recovered. This typically happens if they find that the account has severely violated Instagram's Community Guidelines or Terms of Use. You can always create a new account, but be sure to adhere to Instagram's policies to avoid future issues.

Instagram Shopping is a feature available directly within the Instagram app. You can locate it by tapping on the shopping bag icon located on your Instagram profile. Alternatively, when you're scrolling through your Instagram feed or exploring posts, if you see a post with a small shopping bag icon at the bottom, you can tap on that post to view the products tagged in it. It's important to note that Instagram Shopping is only available in certain regions and for businesses that have set up an Instagram Shop.

No, Instagram does not have its own marketplace like Facebook. However, Instagram has a feature known as Instagram Shopping, which allows businesses to tag their products in posts and stories. Users can click on these tags to learn more about the products and make purchases directly from the app. Instagram Shopping is designed for businesses to showcase their products and for users to have a seamless shopping experience within the Instagram app.