A:No. Hours for this phone number are Mon-Fri 9am-5pm EST.The least busy day is Monday, and the most busy day is Friday.See below for more and to learn where this data comes from.
Q:
How long will I have to wait to speak to Poly Corporate Offices?
A:The average hold time is 3 minutes.The longest hold times are on Tuesday, and the shortest are on Monday.
This is the #2 most popular Poly phone number out of 2. Click above to go back to the main customer service number and other contact information, including Poly email addresses, twitter handles, and live chat options.
How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Poly phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Direct to human
Here is how our research team describes the way the Poly phone system greets you: Thank you for calling Polly, formerly Polycom. Listen carefully as our menu recently changed. For sales or product inquiries, press 1. For partner and reseller certification programs, press 2. For technical support, including warranty support and RMA's, press 3. For technical support on all OVI products, including our new Polycom Device Management Service for service providers, press 4. For training and installation, press 5. For investor relations, press 6.
What are the hours and when should I call?
Poly operates the call center for this 800-765-9266 phone number Mon-Fri 9am-5pm EST. The short answer is that you should call on a Monday.This observation and the following section are based on analysis of a sample set of 92 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Poly phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Poly staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Poly is Monday.The most busy day to call Poly is Friday. Again, this is based on a sample of 92 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Monday.The longest wait in the queue on average occurs on Tuesday.
The best time to call
In summation, the best day to call Poly is Monday. In this case, it's a no-brainer. Monday is not only the least busy day for calling this Poly number, but it is also the day with the shortest hold times.