Yahoo Customer FAQ

If you're unable to access your Sky Yahoo account due to a changed contact number, we recommend trying the account recovery options provided on the Yahoo sign-in page. There, you can find alternative methods to verify your identity, such as using a recovery email. Follow the prompts to regain access to your account.

To fix issues with not receiving emails on Yahoo, check your Spam or Junk folder to ensure the emails are not being filtered there. Next, verify that your account settings are correct, including your email filters and blocklists. Ensure your inbox is not full; if it is, delete unnecessary emails to create space. Also, check your internet connection. If you're using a mobile app, try logging out and back in, or uninstalling and reinstalling the app.

To fix a portfolio loading error in Yahoo Finance, start by refreshing the page or clearing your browser's cache. Ensure that you are logged into your account. If the problem persists, try using a different browser, disabling any browser extensions, or checking your Internet connection. Sometimes, temporary server issues at Yahoo can cause loading errors. In such cases, waiting a short while and trying again might resolve the issue.

To change your phone number for two-step verification in Yahoo, go to your account security settings. From there, you can update your recovery phone number. Follow the prompts to enter your new number and verify it as required. Make sure you have access to the new phone to complete the verification process.

If you are unable to log into your Yahoo account because you no longer have access to the verification email, you can attempt to recover your account through Yahoo's account recovery options. You may be prompted to answer security questions or receive a verification code via your registered phone number, if available. If those options don't work, follow the recovery prompts and provide any relevant information that might help verify your identity.