Arrived ar Taco Bell, Lincoln Highway, Lancaster,PA at *:**. Noticed sign on door that...

GetHuman-cathycu's customer service issue with YUM! Brands, Inc. from June 2018

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The issue in GetHuman-cathycu's own words
Arrived ar Taco Bell, Lincoln Highway, Lancaster,PA at *:**. Noticed sign on door that closing at * pm for routine maintence. Proceed to drive thru. As I was next in line, I was told they were closed and to back out. So I had to wait for the cars behind me before I could. I then called the store manager, who told me that they closed at * and I should not have been in line. I should know that it takes ** minutes to wait on the cars in front of me and should have left. I explained how long I waited, and the cars behind me. *He said that wasn’t his problem and hung up. *Now maybe I’m wrong but this Taco Bell was just remodeled a month ago. Why would the parking lot NOW be worked on and why wouldn’t you close the drive thru sooner or wait on the * cars left?*I am so agrivated at this time, after waiting and now disappointing my family. This is absolute in called for what ever happened to Customer Service ? My sales pays their salaries.
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When time is right and customer service is open called them and give as many details as possible for them to investigate and follow up
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YUM! Brands, Inc.

Customer service issue
Reported by GetHuman-cathycu
Jun 21st, 2018 - a yr ago
I have an issue with YUM! Brands, Inc. too
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Seen by 7 customers so far
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GetHuman-cathycu started working on this issue
Jun 21st, 2018 11:38pm
GetHuman-cathycu indicated the issue is not fixed yet.
Jun 22nd, 2018 12:38am
GetHuman-cathycu confirmed the issue is fixed. Hooray!
Jun 23rd, 2018 12:39am