Arrived ar Taco Bell, Lincoln Highway, Lancaster,PA at *:**. Noticed sign on door that...
GetHuman-cathycu's customer service issue with YUM! Brands, Inc. from June 2018
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Arrived ar Taco Bell, Lincoln Highway, Lancaster,PA at *:**. Noticed sign on door that closing at * pm for routine maintence. Proceed to drive thru. As I was next in line, I was told they were closed and to back out. So I had to wait for the cars behind me before I could. I then called the store manager, who told me that they closed at * and I should not have been in line. I should know that it takes ** minutes to wait on the cars in front of me and should have left. I explained how long I waited, and the cars behind me. *He said that wasn’t his problem and hung up. *Now maybe I’m wrong but this Taco Bell was just remodeled a month ago. Why would the parking lot NOW be worked on and why wouldn’t you close the drive thru sooner or wait on the * cars left?*I am so agrivated at this time, after waiting and now disappointing my family. This is absolute in called for what ever happened to Customer Service ? My sales pays their salaries.
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