I had a call of duty game on my older xbox one and now I have a xbox one x and now it a...

GetHuman3247008's customer service issue with Xbox from July 2019

Help with my Xbox issue
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The issue in GetHuman3247008's own words
I had a call of duty game on my older xbox one and now I have a xbox one x and now it asking me to pay for it again. I had all expansions packed everything and now I have to start all over is there a way to get everything I had invested back?
GetHuman3247008 did not yet indicate what Xbox should do to make this right.
I have an issue with Xbox too
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Xbox

Customer service issue
Reported by GetHuman3247008
Jul 14th, 2019 - 3 mons ago
I have an issue with Xbox too
Not resolved
Seen by 2 customers so far
Similar issue to 140217 others
0 customers following this
Timeline
GetHuman3247008 started working on this issue
Jul 14th 9:49pm