I had cancelled my Xbox live account on March *th, and you guys took *.** from my bank...
GetHuman2580458's customer service issue with Xbox from March 2019
Help with my Xbox issue
First: share to improve GetHuman2580458's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman2580458's next move: talk to Xbox when they open.
Xbox's call center is closed now. We will send GetHuman2580458 a reminder to call them when they open. Nothing to do for now but wait!
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman2580458 may need:
Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
Top Tip from another customer
If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. You can always bring the item into the store too.
The issue in GetHuman2580458's own words
I had cancelled my Xbox live account on March *th, and you guys took *.** from my bank account on March **. I no longer have to account, I no longer have an Xbox. I would like a refund for my money and for it to not happen again. The email I used for the acccount is *****@***.com
GetHuman2580458 did not yet indicate what Xbox should do to make this right.
I have an issue with Xbox too
How GetHuman2580458 fixed the problem
We are waiting for GetHuman2580458 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Xbox customer problems.